Field Nursing Operations Manager (Northeast)

Science 37•Gresham, OR

9d•Remote

About The Position

The Field Nursing Operations Manager is a Registered Nurse responsible for operational oversight, implementation, and daily management of nursing activities for clinical research studies within the assigned Northeast region. The role supports Science 37’s decentralized model of care delivery and ensures nursing services are delivered professionally and in compliance with federal and state regulations, Good Clinical Practice, company Standard Operating Procedures, and study protocols. The position is fully remote within the United States, with work divided between approximately 40% administrative responsibilities and 60% travel, up to 60% as needed. The manager supervises and supports per diem mobile research nurses, promotes participant and staff safety, maintains care and documentation quality, and serves as a nursing subject matter expert for assigned studies. The position works with cross-functional teams throughout study start-up, planning, execution, and closure; provides study-specific training and resources; and may perform mobile research nurse services as needed. The manager also contributes to operational development, audits, process improvement, and other projects.

Requirements

Active RN licensure in the home state is required.
Minimum of one year of supervisory experience is required.
Basic Life Support (BLS) certification.
Active driver’s license.
Ability to work remotely.
Ability to travel up to 60% as needed, including with limited notice, and to accommodate schedule and process changes.
Ability to support and complete administrative duties.
Ability to obtain nursing licenses in multiple states based on study needs.
Physical ability to perform nursing tasks and lift equipment weighing up to 15 kg.
Access to a reliable vehicle for participant visits and equipment transport.
Ability to drive and/or fly to local or remote locations for study participant visits.
Ability to use technology effectively and appropriately.
Ability to communicate in English, verbally and in writing.
Ability to work nights and/or weekends as needed.
Ability to perform and train others in nursing skills including venipuncture, IV placement, medication administration, nursing assessments, ECGs, vital-sign collection, and emergency first-responder care.
Ability to identify deficiencies in documentation and clinical practice and conduct medical record review and abstraction for protocol inclusion and exclusion criteria.
Working knowledge of Microsoft Office and Google applications; ability to prepare correspondence, forms, and reports and willingness to learn proprietary software.
Strong written and verbal communication, presentation, customer-service, and relationship-building skills.
Ability to work effectively in a decentralized, matrixed team environment; adapt to changing conditions; and make situationally responsive decisions.
Strong problem-solving skills, including proactively identifying problems, developing and executing solutions, and assessing their effectiveness.
Interpersonal skills, tact, and cultural competency and sensitivity when working with diverse participants, caregivers, healthcare workers, and study staff.
Organizational and multitasking skills, including planning visits and anticipating equipment, supply, and malfunction-related needs.
Professionalism, integrity, teamwork, accountability, cooperation, self-control, flexibility, and compassionate, empathetic interactions with participants and caregivers.

Nice To Haves

BSN degree preferred.
Compact licensure preferred.
Minimum 5+ years of clinical or research experience preferred.
Three or more years of supervisory experience preferred.

Responsibilities

Supervise all nursing activities related to the assigned region.
Deploy across regions to provide targeted study coverage, aligning specialized nursing backgrounds with therapeutic trial requirements.
Ensure the safety of study participants and per diem mobile research nurses in the assigned region.
Promote a safe environment for participants, caregivers, and study personnel by complying with regulatory and professional standards, and maintain patient confidentiality under HIPAA and applicable law.
Support per diem mobile research nurses by helping resolve issues, educating them about their roles and assigned studies, and serving as a resource.
Ensure quality data collection and timely data entry by nursing staff into the Science 37 Platform.
Manage assigned per diem nurses, including documenting meetings with direct reports as required.
Identify, develop, and deliver protocol-specific training, skills training, remediation, and other training as necessary.
Develop study-specific nurse-facing resources to support successful protocol delivery in the home.
Deliver study-specific training to nurses in the assigned region and ensure appropriate training documentation.
Serve as the nursing subject matter expert for assigned studies and collaborate cross-functionally.
Participate in clinical trial activities from study start-up and planning through execution and closure, and provide mobile research nurse services to qualified participants as needed.
Apply clinical research and nursing practices to develop solutions to complex problems.
Contribute to operational development of Science 37’s nursing service delivery.
Build relationships with study team members and serve as the subject matter expert on nursing processes.
Advise nursing leadership of actual or potential issues.
Participate in internal audits of nursing documentation in the Science 37 Platform and help improve or correct deficiencies.
Identify process improvements and ways to minimize inefficiencies.
Assist with ad hoc projects, analysis, or analytics as needed.