Field Network Installation Technician
About The Position
The Field Network Installation Technician travels to customer sites to install, configure, and support network infrastructure, including routers, switches, modems, wireless access points, and cabling systems. The technician reports onsite daily and uses a company vehicle to travel to installation locations. Daily work includes reviewing work orders, collecting equipment from the warehouse, completing installations, testing connectivity, and troubleshooting hardware or network issues. The role also involves maintaining accurate installation, inventory, service, and network configuration records; reporting progress and issues to the Network Manager; following company policies and safety requirements; and staying current with networking technologies, industry standards, and best practices. This is a fully onsite contract-to-hire position based in Raleigh, North Carolina.
Requirements
- Experience installing and configuring network hardware, including routers, switches, modems, and wireless access points.
- Experience running and terminating Ethernet and fiber-optic cables according to industry standards.
- Ability to retrieve, transport, and handle installation equipment safely.
- Ability to test connectivity and troubleshoot hardware or network issues.
- Ability to maintain accurate installation, service, inventory, and configuration records.
- Ability to follow company policies, procedures, standards, and safety guidelines.
- The posting identifies the experience level as intermediate.
Responsibilities
- Review work orders and retrieve required hardware from the warehouse for delivery to installation sites.
- Travel to customer sites using a company vehicle to install, configure, and support network infrastructure.
- Install and configure routers, switches, modems, wireless access points, and other network hardware.
- Run and terminate Ethernet and fiber-optic cables according to industry standards.
- Test network connectivity and troubleshoot hardware or network issues during deployment.
- Ensure installations meet company standards and comply with safety regulations.
- Maintain detailed records of installations, service calls, equipment inventory, and network configurations.
- Report installation progress and encountered issues to the Network Manager.
- Follow company protocols for handling and disposing of equipment.
- Stay current on networking technologies, industry standards, and installation best practices.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability coverage
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off or leave, including PTO, vacation, or sick leave
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
