Field Manager

PestCo LLC • Tyler, TX

3h • $72,000 - $75,000 • Onsite

About The Position

Innovative Pest Control, a part of PestCo's family of companies, is seeking a Field Manager in Tyler, TX. PestCo is one of the 12 largest Pest Control companies in the US, offering services across various sectors and expanding through acquisition and organic growth. The company emphasizes that outstanding people are key to its success. This is a full-time position with a schedule of Monday-Friday, with some Saturdays required.

Requirements

• Motivated high performer!
• Sales proficiency.
• 1 or more years’ customer service experience & supervisory experience is preferred.
• Developing Communication skills effectively through verbal, written and in person.
• Develop ability to interpret and understand P&L and how it affects operations of branch.
• Licensed in appropriate pest control categories and states.
• Ability to develop Computer Skills.
• Strong attention to detail and accurate record keeping.
• Valid Driver’s license with good driving record.
• High School diploma or GED.
• Trained in General Pest, Commercial Pest, Termite Pest, Bed Bug Service is preferred.
• Pass Background check, drug screening.
• Must be able to demonstrate ability to perform physical aspects of the job (must be able to lift 50 lbs.).

Nice To Haves

• 1 or more years’ supervisory experience is preferred.
• Trained in General Pest, Commercial Pest, Termite Pest, Bed Bug Service is preferred.

Responsibilities

• Support Service Manager in day-to-day operations.
• Fill in for absent Technicians by servicing customer accounts, spending at least 50% of time in the field evaluating Technician service quality or performing service when demand exceeds available resources.
• Achieve and maintain proficiency in all aspects of Service Manager duties, including payroll process, product inventory and maintenance, and assisting in maintaining adequate staffing.
• Ensure that you and your team maintain a professional appearance and positive working relationships.
• Promote an “All Star” technician team.
• Guarantee safety by using appropriate PPE, safety equipment, and good judgment.
• Maintain company fleet, ensuring vehicles are always in safe and prime operational conditions, and keeping equipment and supply inventories to capacity. Conduct regular vehicle inspections.
• Support Route Management to ensure customer accounts are serviced according to company procedures and guidelines. Encourage technicians to establish recurring services, increase route retentions, and address “at risk” customers. Review and coach documentation.
• Promote and motivate your team to discover new opportunities through seeking referrals, producing new services, performing routine inspections, and utilizing self-generated leads. Coach technicians in sales and objection handling.
• Ensure that you and your technicians stay up to date with training in all areas of Pest Control. Ensure technicians on your team complete all company assigned training.
• Support technician development and encourage a learning, supportive atmosphere in recruiting new talent.
• Ensure that you and your team are aware of and maintain high scores for established KPIs and are growth focused. Correct and coach low performing KPIs with Technicians.
• Lead by good example in all categories. Work closely with your team to encourage and motivate seasoned workers and new technicians, promoting enthusiastic engagement with the company’s vision of retention and growth. Recognize successes and opportunities with the team regularly.
• Translate the company’s strategic objectives daily with enthusiasm to your team.
• Support office staff and maintain a cooperative, positive message with your team.
• Refer to Midwest Workflow for agreed upon daily, weekly and monthly responsibilities and KPIs.

Benefits

• Use of company-vehicles available for business travel.
• Company-provided cellphone/devices or reimbursement.
• Company Provided Uniform.
• Red Wing and Safety Boot Reimbursement Program
• Paid Time Off, Paid Sick Time, & Paid Holidays
• Medical, Dental, and Vision Insurance
• Company Provided Life Insurance
• 401K – Employer Match
• Health Savings Account (HSA) - Automatic Employer Contribution
• Flexible Spending Account (FSA), Dependent Care FSA
• Voluntary Life Insurance (Employee, Spouse & Child)
• Voluntary Short-Term and Long-Term Disability
• Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
• PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
• SmartDollar Financial Wellness Program
• Educational Resources and Training provided on-the-job.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED