Field Manager

4M Building Solutions•Milwaukee, WI

About The Position

4M Building Solutions is seeking a detail-oriented, flexible Field Manager to oversee daily cleaning operations across multiple job sites in Milwaukee and surrounding areas. The Field Manager leads janitorial teams and supports Account Managers and supervisors while ensuring high standards of cleanliness, safety, and client satisfaction. The role is responsible for account management, retention, customer relationships, recruiting and managing staff, and contributing to area revenue and profit goals, including P&L responsibility. The position is listed at a salary of $55,000, with a $500 vehicle allowance. The schedule is Monday through Friday, 2 p.m. to 10 p.m., with hours that may vary. Founded in 1978, 4M Building Solutions provides janitorial, housekeeping, cleaning, and disinfecting services. The company is headquartered in St. Louis, Missouri, and is supported by 8,000 associates operating in more than 30 states across the Midwest, Northeast, and Southeastern United States.

Requirements

At least 3 years of progressively responsible leadership experience in the industry or a related industry.
Detail-oriented and flexible.
Reliable transportation.

Responsibilities

Oversee management at accounts in the assigned area and support achievement of corporate profit, area revenue, and area profit goals.
Achieve account retention and establish long-term relationships with customers.
Recruit, supervise, support, train, and mentor janitorial staff at assigned locations.
Coordinate cleaning staff activities, including scheduling, assigning tasks, and monitoring performance.
Evaluate employee performance, provide feedback and coaching, address employee concerns, and assist with onboarding and performance evaluations.
Conduct routine site inspections and identify and implement improvements to cleaning processes.
Develop and implement cleaning schedules and procedures to provide consistent cleaning services.
Ensure cleaning quality meets company standards, client expectations, contract specifications, and applicable safety requirements.
Serve as the primary client contact, responding promptly and professionally to inquiries and complaints.
Maintain cleaning-supply inventory and ensure equipment is used properly.
Ensure compliance with safety regulations, industry standards, company policies, and client requirements.
Approve timecards or attendance records and assist with payroll and scheduling administration.
Complete paperwork and reports related to cleaning operations.
Report site performance and staffing needs to the District Manager.
Respond to emergency cleanups and last-minute schedule changes.
Manage P&L responsibilities.
Help maintain a safe work environment.