Field Manager

Shields Facilities Maintenance LLC•Whitpain Township, PA

9d•$50,000 - $70,000•Remote

About The Position

Shields Facilities Management, LLC is seeking a Field Manager to perform site visits, inspect property conditions, and coordinate service execution across customer locations. This remote position is intended for candidates based in Massachusetts and involves consistent travel by car and plane as needed. The role requires working independently in the field, communicating with customers and internal partners, and adapting as priorities change from site to site. Shields Facilities Management is a national vendor management company serving retail, food service, financial, and healthcare facilities. It designs and delivers targeted maintenance programs using a vendor network, customer relationship management software, and an operations team. The company describes its compensation package as including competitive salaries, multiple healthcare plans with supplemental coverage, and a 401(k) plan with company match.

Requirements

Facilities maintenance experience is required.
Ability to work independently while managing multiple site visits and follow-up tasks.
Clear, direct communication with customers, service partners, and internal team members.
Comfort working in a fast-moving environment with changing schedules and field-based priorities.
Practical judgment in identifying service issues, safety concerns, and improvement opportunities.
Ability to document findings accurately using required software and reporting tools.
Working knowledge of Microsoft Office.
Access to a laptop or desktop computer and an updated smartphone.
Ability to travel by car and plane as needed; consistent travel is required.

Nice To Haves

Excel skills are a plus.
Print/scanner access is optional.

Responsibilities

Manage field visit requests and schedule site visits and meetings with vendor partners and customer contacts.
Communicate schedules, visit details, and updates to internal operations team members.
Conduct site inspections involving landscaping, snow management, parking lot sweeping, and maintenance.
Check in with customer contacts on site, review adherence to the scope of work, and identify opportunities to improve site appearance or address safety concerns.
Walk properties, document issues, coordinate follow-up with service partners, and capture photos using required software.
Prepare inspection reports, weekly field visit summaries, quality scores, and expense reports using designated tools and systems.