Field Manager

Sparus Holdings•Richmond, MD

About The Position

The Field Manager assists with and oversees the start-up or management of a project. This role supervises project planning and coordination, including staffing, training, performance management, and customer relations, to ensure project expectations are achieved. The Field Manager oversees day-to-day operations of a project supporting Sparus Holdings’ Advanced Mobile Leak Detection (AMLD) program, which surveys natural gas pipeline systems using specialized vehicle-based technology. The role requires travel throughout the assigned territory, including regular travel in Virginia, Maryland, Pennsylvania, and Ohio. Candidates must be willing and able to travel 35% of their time. Work is generally Monday through Friday, with hours varying according to client expectations and work availability; occasional evening and weekend work may be required. The work environment includes outdoor work in varying weather and terrain, as well as administrative work. Sparus Holdings is an Equal Opportunity Employer and is committed to an inclusive workplace free from discrimination and harassment. The company considers reasonable accommodation requests on a case-by-case basis and provides the required pay transparency protections.

Requirements

High school diploma or equivalent.
Previous experience in the utility industry.
Internal candidates must have at least six months of supervisory or team lead experience; external candidates must have at least one year.
Strong leadership skills directing the performance of others.
Strong customer service and client service skills.
Working knowledge and proficiency with Microsoft Excel, Word, and SharePoint, and ability to quickly learn proprietary software systems.
Ability to adopt new technology.
Ability to organize and perform work efficiently, with strong attention to detail.
Ability to translate strategy into action.
Consistently observe and practice ethical decision-making.
Budget management skills.
Ability to meet deadlines under pressure and frequently deal with rapidly changing work schedules and environmental conditions throughout the project life cycle.
Strong written and verbal communication and presentation skills.
Willingness and ability to travel 35% of the time across the assigned territory, including Virginia, Maryland, Pennsylvania, and Ohio.

Nice To Haves

Experience conducting gas leak surveys and using leak detection technologies.

Responsibilities

Oversee day-to-day operations of a single project, including leadership and effective manpower utilization of field technicians and support staff.
Promote health and safety awareness and education, and identify and minimize workplace hazards.
Interact with internal and external clients to deliver optimal performance using established systems and processes.
Understand the scope of work and estimate the time needed to create and maintain the daily schedule.
Manage work delays, emergencies, and other disruptions to work schedules.
Monitor operating and budgetary metrics, diagnose and improve procedures, promote operational efficiency and budget compliance, and improve customer service performance.
Communicate daily, verbally and in writing, with client contacts, back-office operations, and employees.
Assign work to supervisors and field technicians as needed.
Manage staff selection, development, and retention on projects.
Participate in weekly or bi-weekly individual production meetings to review job status and coordinate draws or invoices, budgets, schedules, and related matters.
Ensure employees follow safety guidelines and oversee the quality of work performed.
Follow organizational policies and procedures and ensure staff compliance.