Field Manager

4M Building Solutions • Washington, MO

5d

About The Position

The Field Manager oversees daily cleaning operations across multiple job sites within an assigned area, ensuring high standards of cleanliness, safety, and client satisfaction. The role leads frontline janitorial teams, conducts site inspections, and manages supplies and schedules. It also oversees management at assigned accounts and supports corporate and area revenue and profit goals, account retention, long-term customer relationships, recruiting, and a safe work environment.

The Field Manager supervises and supports janitorial staff, develops schedules and cleaning procedures, monitors quality and contract compliance, manages client relationships, and completes operational and administrative reporting. The position has P&L responsibility and supports Account Managers, supervisors, and general cleaners.

Requirements

• Minimum of 3 years of progressively responsible leadership experience in the industry or a related industry.
• Detail-oriented, flexible, and energetic and highly motivated.
• Reliable transportation.

Responsibilities

• Oversee management and daily cleaning operations at accounts and multiple job sites within an assigned area.
• Support achievement of the annual corporate profit goal and meet or exceed the area's annual revenue and profit goals.
• Achieve account retention and establish long-term relationships with customers.
• Recruit, supervise, coordinate, support, train, and mentor cleaning staff.
• Schedule staff shifts, assign tasks, monitor performance, and approve timecards or attendance records.
• Evaluate employee performance, provide coaching and feedback, address concerns, and resolve issues promptly.
• Conduct routine site inspections and inspect cleaned areas to ensure quality standards and client expectations are met.
• Develop and implement cleaning schedules, procedures, and process improvements.
• Ensure compliance with safety regulations, company policies, industry standards, client requirements, and contract specifications.
• Address client concerns, inquiries, and complaints, and ensure service delivery meets expectations.
• Maintain inventory of cleaning supplies and ensure proper equipment usage.
• Report site performance and staffing needs to the District Manager.
• Assist with onboarding and performance evaluations, and may hire, onboard, and train new employees.
• Respond to emergency cleanups and last-minute schedule changes.
• Complete paperwork and reports related to cleaning operations and assist with administrative tasks such as payroll and scheduling.
• Exercise P&L responsibility.
• Support Account Managers, supervisors, and general cleaners.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed