Field Manager

Sparus Holdings•Richmond, VA

About The Position

The Field Manager assists with and oversees the start-up or management of an existing project. The role supervises project planning and coordination, including staffing, training, performance management, and customer relations, to ensure project expectations are met. This full-time position supports Sparus Holdings’ AMLD Driver Projects and Advanced Mobile Leak Detection program, which surveys natural gas pipeline systems using specialized vehicle-based technology. The manager oversees day-to-day operations of a single project and leads field technicians and support staff. The position requires travel across Virginia, Maryland, Pennsylvania, and Ohio, with candidates expected to travel 35% of their time. Work is generally Monday through Friday, with hours varying according to client expectations and work availability; occasional evening and weekend work may be required. The work includes time outdoors in varying weather conditions and terrain, as well as time in an administrative environment. The position requires regular talking or hearing, close vision, and the ability to adjust focus. Salary is negotiable.

Requirements

  • High school diploma or equivalent.
  • Previous experience in the utility industry.
  • Internal candidates must have at least six months of supervisory or team lead experience; external candidates must have at least one year.
  • Strong leadership skills directing the performance of others.
  • Strong customer service and client service skills.
  • Working knowledge and proficiency with Microsoft Excel, Word, and SharePoint, and ability to quickly learn proprietary software systems.
  • Ability to adopt new technology.
  • Ability to organize and perform work efficiently, with strong attention to detail.
  • Ability to translate strategy into action.
  • Consistently observe and practice ethical decision-making.
  • Budget management skills.
  • Ability to meet deadlines under pressure and deal frequently with rapidly changing work schedules and environmental conditions throughout the project life cycle.
  • Strong written and verbal communication and presentation skills.
  • Willingness and ability to travel 35% of the time throughout Virginia, Maryland, Pennsylvania, and Ohio.

Nice To Haves

  • Preferred experience conducting gas leak surveys and using leak detection technologies.

Responsibilities

  • Oversee the day-to-day operations of a single project, including leadership and appropriate manpower utilization of field technicians and support staff.
  • Promote health and safety awareness and education, and identify and minimize workplace hazards.
  • Interact with internal and external clients to deliver optimal performance using established systems and processes.
  • Understand the scope of work and estimate the time required to create and maintain daily schedules.
  • Manage work delays, emergencies, and other disruptions to work schedules.
  • Manage and monitor operating and budgetary metrics; diagnose and improve procedures to increase operational efficiency, budget compliance, and customer service performance.
  • Communicate daily, verbally and in writing, with client contacts, back-office operations, and employees.
  • Assign work to supervisors and field technicians as necessary.
  • Manage staff selection, development, and retention on projects.
  • Participate in weekly or bi-weekly individual production meetings to review job status and coordinate draws or invoices, budgets, and schedules.
  • Ensure employees follow safety guidelines and oversee the quality of work performed.
  • Follow organizational policies and procedures and ensure staff compliance.
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