Field Manager

Just Floors, LLC•Apopka, FL

19d

About The Position

The Field Manager monitors work across multiple communities and ensures job-site readiness, installation quality, and service standards. The role communicates with customers and administrative teams, provides clients with guidance on industry practices and standards, and works independently in a high-volume market. The Field Manager needs a strong understanding of flooring trades, including floor and wall tile, wood and laminate flooring, and carpet. The position represents the company to customers in the field, supports efficient workflows, checks homesite readiness and installation completion, and coordinates corrections with installers. It also serves as an on-site contact for builders, fosters builder relationships, connects builders and account coordinators with installers and administrative personnel, and identifies and resolves field issues. The Field Manager travels to jobsites throughout the Just Floors area of operation and performs other duties needed to complete work on schedule and within budget.

Requirements

High school graduate.
Demonstrated 2–5 years of supervisory skills.
Valid driver's license.
Ability to lift boxes or bags exceeding 50 pounds.
Excellent oral and written communication, customer service, and problem-solving skills.
Familiarity with TCNA standards.
Legal authorization to work.
Ability to travel to jobsites.
Ability to move around office, warehouse, or job sites; lift and carry items weighing 50+ pounds; and stoop, kneel, crouch, or crawl as needed.
Ability to communicate effectively and exchange accurate information in busy or noisy environments.

Nice To Haves

Five years of experience in the tile, carpet, wood, or LVP industry is preferred.

Responsibilities

Represent the company in the field and uphold its service and quality reputation.
Ensure efficient workflow in the field.
Monitor homesite readiness using the company tracking system.
Verify installation quality and completion, and coordinate corrections with installers.
Identify root causes of field problems and develop and implement solutions.
Serve as the on-site contact for builders and ensure they are satisfied with field performance.
Ensure installers' work meets Just Floors and industry standards.
Facilitate communication between builders and account coordinators, and between installers and administrative personnel.
Grow and nurture relationships with builders.
Conduct site audits for every installation using mobile-based auditing applications.
Participate regularly in opportunities to increase field knowledge and experience.
Ensure installers use appropriate personal protective equipment (PPE).
Ensure installers' tools and equipment are maintained in safe operating condition.
Coordinate regular installation and field operations meetings with the Operations Manager.
Travel to jobsites across the Just Floors area of operation.
Perform other duties as needed to complete jobs on schedule and within budget.
Inspect and report on quality and defects.