Field Manager - Service (Atlanta)

Fire Protection Services, LLC•Atlanta, GA

3d•Onsite

About The Position

Are you the person everyone turns to when something needs fixing? Do you thrive on solving technical challenges with a can-do attitude? Is delivering top-notch service while putting safety first the best part of your day? Then this could be the opportunity you’ve been waiting for! If you’re a quick learner, can move seamlessly between tasks, and love leading a team as you tackle challenges, we want to chat! Fire Protection Services, LLC is seeking a Field Manager - Service to join our growing team in Atlanta, GA.

Requirements

Experience with mechanical systems (e.g., HVAC, automotive, plumbing) or electrical systems (e.g., wiring, panels, circuits, phases).
Strong problem-solving abilities, both independently and in a team setting.
Excellent communication skills with a focus on delivering exceptional internal and external customer service.
Competency with online reporting tools for documentation.
Self-motivated, organized, detail-oriented, and eager to guide and develop a Team.

Nice To Haves

Experience in the Fire and Life Safety industry
Management/Leadership experience

Responsibilities

Lead and manage our experienced Service Team
Oversee jobs from start to finish, including: Soliciting job approvals from customers, Ordering parts and maintaining inventory, Scheduling jobs, Closing out jobs
Assist with estimates, billing, and payments
Set the standard for others to follow and lead by example
Provide phone support
Ensure customer satisfaction
Other tasks as required