Field Reimbursement Manager, West Atlanta

argenx • Atlanta, GA

5d • Remote

About The Position

The Field Reimbursement Manager (FRM) serves as a trusted partner to healthcare providers and office staff, helping optimize patient access to argenx therapies across medical and pharmacy benefit channels. This customer-facing role delivers reimbursement education, access support, and patient services expertise while navigating the evolving payer landscape. The FRM engages providers through in-person and virtual interactions to support patient access, reimbursement education, and account-specific access strategies.

The position requires a strong understanding of commercial and government payer policies, benefit design, prior authorization requirements, claims adjudication, appeals processes, and site-of-care considerations. The FRM partners with Patient Support Services, Regional Account Directors, Distribution, Market Head, Business Leader, Market Access, and other internal stakeholders to provide a seamless customer experience and help remove barriers to therapy access. The candidate must reside in the West Atlanta area and be willing to travel extensively throughout the assigned geography.

Requirements

• Bachelor's degree or equivalent experience.
• At least 5 years of reimbursement, patient access, market access, specialty pharmacy, or related healthcare experience.
• Demonstrated expertise supporting therapies reimbursed under both medical and pharmacy benefits.
• Strong knowledge of Medicare, Medicaid, commercial insurance, prior authorizations, claims, appeals, and patient access pathways.
• Ability to build productive relationships with healthcare providers and office staff.
• Strong communication, presentation, organizational, problem-solving, and customer engagement skills.
• Ability to work independently and collaborate effectively across cross-functional teams.
• Willingness and ability to travel extensively throughout the assigned geography.
• Must reside in the West Atlanta area.

Nice To Haves

• Experience in neurology, immunology, rare disease, specialty biologics, or other complex specialty therapeutic areas.
• Knowledge of buy-and-bill and specialty pharmacy distribution models, infusion reimbursement, site-of-care optimization, and payer management strategies.
• Demonstrated success in highly collaborative environments, using CRM systems, data analytics, and customer insights to inform account strategy and engagement.

Responsibilities

• Serve as the primary reimbursement and patient access resource for healthcare providers and staff within the assigned territory, building trusted relationships through in-person and virtual engagement.
• Educate customers on patient access, reimbursement, coverage policies, prior authorizations, claims, appeals, billing and coding considerations, specialty pharmacy processes, and patient support resources.
• Develop account-specific access strategies and guide providers through reimbursement challenges and access barriers in accordance with company policy.
• Manage complex reimbursement issues and escalations with urgency and professionalism.
• Share customer insights and payer trends to inform business strategy and improve provider and patient experiences.
• Partner with Patient Services, Case Management, Market Head, Business Leader, Market Access, and other stakeholders to address access barriers, coordinate account strategies, and deliver a consistent customer experience.
• Participate in case reviews, escalation management, and ongoing collaboration to support timely patient access and organizational learning.
• Develop and execute territory plans aligned with customer needs, business priorities, and access objectives.
• Use CRM tools, data analytics, and reporting to document activities, identify opportunities, track performance, and manage territory priorities and travel.
• Address patient access challenges with a proactive, solutions-oriented approach; navigate complex account dynamics and manage conflict constructively.
• Conduct all activities in compliance with applicable laws, regulations, company policies, and argenx values.

Benefits

• Competitive salary package with benefits.
• Retirement savings plans.
• Health benefits.
• Short-term and long-term incentive program eligibility, subject to applicable plan terms and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level