Field Reimbursement Manager, West Atlanta
About The Position
The Field Reimbursement Manager (FRM) serves as a trusted partner to healthcare providers and office staff, helping optimize patient access to argenx’s portfolio across medical and pharmacy benefit channels. This customer-facing role delivers reimbursement education, access support, and patient services expertise while navigating changing payer policies. The position requires live, in-person and virtual engagement, a strong understanding of payer policies and benefit design, and expertise in prior authorizations, claims adjudication, appeals, and site-of-care considerations. The FRM develops relationships, account-specific access strategies, and cross-functional partnerships to help remove barriers to therapy access and provide a seamless customer experience. The role is based in the West Atlanta area and involves extensive travel throughout the assigned geography.
Requirements
- Bachelor's degree or equivalent experience.
- At least 5 years of reimbursement, patient access, market access, specialty pharmacy, or related healthcare experience.
- Expertise supporting therapies reimbursed under both medical and pharmacy benefits.
- Strong knowledge of Medicare, Medicaid, commercial insurance, prior authorizations, claims, appeals, and patient access pathways.
- Ability to build productive relationships with healthcare providers and office staff.
- Strong communication, presentation, organizational, problem-solving, and customer engagement skills.
- Ability to work independently and collaborate across cross-functional teams to drive patient access solutions and business objectives.
- Willingness and ability to travel extensively throughout the assigned geography.
- Must reside in the West Atlanta area.
Nice To Haves
- Experience in neurology, immunology, rare disease, specialty biologics, or other complex specialty therapeutic areas.
- Knowledge of buy-and-bill and specialty pharmacy distribution models, infusion reimbursement, site-of-care optimization, and payer management strategies.
- Demonstrated success in collaborative environments using CRM systems, data analytics, and customer insights to inform account strategy and engagement.
Responsibilities
- Serve as the primary reimbursement and patient access resource for healthcare providers and staff in the assigned territory, building relationships through in-person and virtual engagement.
- Educate customers on patient access, reimbursement, coverage policies, prior authorizations, claims, appeals, billing and coding, specialty pharmacy processes, and patient support resources.
- Develop account-specific access strategies and guide providers through reimbursement challenges in accordance with company policy.
- Manage complex reimbursement issues and escalations, and share customer insights and payer trends to inform business strategy and improve the provider and patient experience.
- Partner with Patient Services, Case Management, Market Head, Business Leader, Market Access, and other stakeholders to address access barriers and coordinate account strategies.
- Participate in case reviews, escalation management, and ongoing collaboration to support timely patient access and organizational learning.
- Develop and execute territory plans aligned with customer needs, business priorities, and access objectives.
- Use CRM tools, data analytics, and reporting to document activities, identify opportunities, track performance, and manage territory priorities and travel.
- Address patient access challenges proactively and with a solutions-oriented approach.
- Navigate complex account dynamics, manage conflict constructively, and collaborate to achieve positive outcomes.
- Conduct activities in compliance with applicable laws, regulations, company policies, and argenx values.
Benefits
- Competitive salary package.
- Comprehensive benefits package, including retirement savings plans and health benefits.
- Eligibility to participate in short-term and long-term incentive programs, subject to plan terms and policies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
