[US DC] Associate Field Learning Manager

HelloFresh • Phoenix, AZ

3d • $69,300 - $79,200 • Onsite

About The Position

As a Field Learning Associate Manager and member of the leadership team in a Fulfillment Center, you will manage the learning needs of employees at the site. You will support the creation and delivery of products that improve onboarding and on-the-job learning, serve as the site point of contact for Field Learning, and build relationships between Operations and Field Learning. The role also promotes food safety, quality, and a safety-first culture at both the site and national levels.

The position requires leading and developing Field Learning Specialists and Operations Trainers, partnering with local and cross-functional teams, and overseeing site training initiatives and records. You will assess training needs, monitor progress, review reporting, and communicate with senior Field Learning leadership and local business partners. The role involves working in a cold environment, using computers, and completing physical tasks such as standing, walking, stooping, reaching, and lifting.

Requirements

• Bachelor's degree, specialist degree, or certification in supply chain, education, business management, project management, adult learning and training, or another relevant field.
• At least 2 years of experience in employee engagement, team building, and training teams in a fast-paced environment such as retail, hospitality, technology, production, or warehouse management.
• At least 2 years of work experience directly leading, training, and developing exempt and non-exempt team members to maximize results.
• Proven experience communicating and facilitating instruction in a classroom setting.
• Willingness to travel up to 15% of the time.
• Ability to communicate ideas and thoughts clearly, tactfully, and diplomatically.
• Ability to stay organized and manage multiple deliverables at a time.
• Proven experience using Google Suite applications.
• Able to lift up to 50 pounds with or without assistance.
• Able to stand, walk, stoop, reach, and lift for at least 10 to 12 hours, with or without reasonable accommodation.
• Able to work in a cold environment, sit for periods of time for virtual team meetings, and use computers.

Responsibilities

• Manage and develop Field Learning Specialists and Operations Trainers to identify and remove operational and training barriers.
• Partner with local teams and cross-functional leadership to deliver training products at the site level.
• Share and exchange best practices with direct reports and peers in the Field Learning network.
• Manage relationships with DC partners and provide a positive experience to local site partners and support teams, including Operations, Safety, FS&Q, and HR.
• Review DC-level reporting and share it with key DC stakeholders, senior Field Learning leadership, and local business partners.
• Oversee training initiatives, ensure deadlines are met, conduct internal needs-based assessments, and evaluate and communicate progress to Senior Field Learning Managers.
• Review and maintain training records for compliance and oversee the site Powered Equipment program.
• Create a positive team dynamic that encourages trainers to ask questions, provide feedback, adapt to changing business needs, and focus on the customer experience.
• Promote food safety, quality, and a safety-first culture at the site and national level.

Benefits

• Competitive hourly rate.
• 401(k) company match that vests immediately upon participation.
• Team bonus opportunities.
• Generous paid time off and a flexible attendance policy.
• Comprehensive health and wellness benefits, with options at $0 monthly, effective on the first day of employment.
• Up to 85% discount on subscriptions to HelloFresh meal plans, including HelloFresh, Green Chef, EveryPlate, and Factor_.
• Access to Employee Resource Groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager