[US DC] Associate Field Learning Manager
About The Position
The Associate Field Learning Manager is a member of the leadership team at a Fulfillment Center and manages the learning needs of employees throughout the building. The role supports the creation and delivery of products that improve onboarding and on-the-job learning, serves as the site point of contact for Field Learning, and builds relationships between Operations and Field Learning. The manager leads Field Learning Specialists and Operations Trainers, partners with local and cross-functional leaders to deliver site-level training, oversees training initiatives and records, and communicates training progress to senior leaders. The role also supports compliance and powered equipment training, promotes food safety and a safety-first culture, and fosters a team environment focused on feedback, adaptability, and customer experience.
Requirements
- Bachelor's degree, specialist degree, or certification in Supply Chain, Education, Business Management, Project Management, Adult Learning and Training, or another relevant field.
- At least 2 years of experience with employee engagement, team building, and training teams in a fast-paced environment such as retail, hospitality, technology, production, or warehouse management.
- At least 2 years of work experience directly leading, training, and developing exempt and non-exempt team members to maximize results.
- Proven experience communicating and facilitating instruction in a classroom setting.
- Willingness to travel up to 15% of the time.
- Ability to communicate ideas and thoughts clearly and with tact and diplomacy.
- Organized, with the ability to manage multiple deliverables at a time.
- Proven experience using Google Suite applications.
- Able to lift up to 50 pounds, with or without assistance.
- Able to stand, walk, stoop, reach, and lift for a minimum of 10 to 12 hours, with or without reasonable accommodation.
- Able to work in a cold environment, sit for periods of time for virtual team meetings, and use computers.
Responsibilities
- Manage and develop Field Learning Specialists and Operations Trainers to identify and remove operational and training barriers.
- Partner with local teams and cross-functional leadership to deliver training products at the site level.
- Share and exchange best practices with direct reports and peers in the Field Learning network.
- Manage Fulfillment Center relationships and deliver a positive experience to local site partners and support teams, including Operations, Safety, FS&Q, and HR.
- Review site-level reporting and share it with key site stakeholders, Field Learning senior leadership, and local business partners.
- Oversee training initiatives, ensure deadlines are met, conduct internal needs-based assessments, and communicate progress to Senior Field Learning Managers.
- Review and maintain training records for compliance and oversee the site's Powered Equipment program.
- Create a positive team dynamic that encourages questions and feedback, supports adaptability, and keeps the team focused on customer experience.
- Promote food safety, quality, and a safety-first culture at the site and national level.
Benefits
- Competitive hourly rate
- 401(k) company match that vests immediately upon participation
- Team bonus opportunities
- Generous paid time off
- Flexible attendance policy
- Comprehensive health and wellness benefits, with options at $0 monthly, effective the first day of employment
- Up to 85% discount on subscriptions to HelloFresh, Green Chef, Everyplate, and Factor_ meal plans
- Employee Resource Groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+
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What This Job Offers
Job Type
Full-time
Career Level
Manager
