Field Installation Supervisor

Unlimited Technology•Atlanta, GA

10d

About The Position

The Field Installation Supervisor manages assigned team members and subcontractors installing, programming, terminating, and commissioning access control and video products and systems. The supervisor performs the same duties as their reports, while guiding and assisting technicians and reviewing their work. This customer-facing role calls for a personable, knowledgeable self-starter who makes sound decisions in the best interests of the customer and Unlimited Technology. The supervisor works closely with sales and operations and reports directly to the assigned Project Manager.

Requirements

High school diploma or equivalent.
Mastery of all Level III Install Technician responsibilities.
At least 5 years of field installation experience in the security environment.
Experience installing door hardware such as strikes and magnetic locks.
Experience reading and understanding engineered drawings and marking up or redlining drawings after installation.
Proficiency with computers and Microsoft Word, Microsoft Project, and Microsoft Excel.
Strong verbal and written communication skills and ability to work effectively with UT employees and customers.
Strong work ethic, teamwork, a can-do attitude, and commitment to providing excellent service.
Strong interpersonal and communication skills.
Ability to work under pressure with minimal supervision; self-starter and quick learner.
Strong problem-solving skills.
Ability to travel 50% within the US.

Nice To Haves

Certifications in Software House, AMAG, Genetec, and Lenel are high priority.
Certifications in IP cameras and systems such as Axis, Sony, Hanwha, Avigilon, Verkada, America Dynamics, Milestone, and Exacq are high priority.
Certifications in Cisco or other networking training for establishing open or closed LANs are a plus.
Certifications in MS Server and deployment of Dell servers are a plus.
Proficiency using BlueBeam software is a high priority.

Responsibilities

Ensure UT and site-specific safety programs are followed.
Supervise and manage assigned direct reports.
Maintain a professional attitude and appearance and a safe, clean work environment.
Work independently with little supervision and supervise and mentor others.
Use programming skills associated with the UT product line.
Travel as needed, sometimes on short notice, and assist the installation team.
Identify and resolve issues that could negatively affect job productivity.
Serve as the project’s “eyes and ears” for the management team.
Communicate project activity to the Project Manager or Program Manager in a timely manner.
Attend required product and safety training.
Complete performance reviews for team members.
Assist Program and Project Managers with weekly and monthly supervisory duties, including approval of timesheets, expenses, credit card reconciliation, and PTO requests.
Identify and assess team members’ strengths, abilities, and weaknesses.
Maintain accurate inventory and protect materials onsite or at a storage or warehouse facility.