Field Installation Project Manager

Hologic•Miami, FL

About The Position

Hologic is a global leader in women’s health, developing mammography and digital imaging technologies that help clinicians detect and diagnose breast cancer. The Field Installation Project Manager coordinates the pre-installation planning and physical installation of digital mammography imaging products at clinical sites. This role is the primary customer contact during those phases and coordinates site planning, equipment delivery, installation scheduling, and activities among customers and internal teams to support a smooth installation experience. The position involves working with customers, Account Executives, Field Engineers (FEs), service managers, IT/connectivity resources, and applications teams. The manager tracks site readiness and schedules, communicates changes, oversees installation progress, and addresses problems or delays. The role requires at least 30% travel within the assigned territory. A college degree in a technical discipline is required; a bachelor’s degree is preferred, along with at least five years of experience in medical capital equipment site planning and installation coordination.

Requirements

College degree in a technical discipline.
At least 5 years of experience in medical capital equipment site planning and installation coordination.
Ability to establish, schedule, track, and communicate activities related to digital mammography product installations, including pre-installation planning, equipment layout, site readiness, equipment delivery, and coordination of Field Engineer, connectivity, and applications activities.
Strong attention to detail and exceptional organizational skills.
Ability to travel within the assigned territory to meet customers, contractors, and Hologic service personnel; minimum travel expectation is 30%.
Strong interpersonal skills and ability to build effective relationships with customers and internal teams.
Understanding of architecture as applied to site planning in a capital equipment installation environment.
Basic knowledge of standard drafting methods and practices.
Fundamental knowledge of electrical requirements and networking terminology.
Excellent written and oral communication skills, including the ability to address critical customer issues sensitively and effectively.
Ability to work with minimal supervision and prioritize and execute complex scheduling tasks in a multitasking, interrupt-driven environment.
Ability to interpret architectural and construction drawings, including general construction, electrical, mechanical, HVAC, and communications/networking drawings.
Ability to schedule, track, and communicate multiple concurrent activities across multiple customer facilities.

Nice To Haves

Bachelor’s degree.
Technical aptitude and fundamental knowledge of mammography, particularly digital mammography.

Responsibilities

Serve as the customer’s primary point of contact during pre-installation and installation, working with Account Executives and Field Engineers.
Set up and participate in customer calls and meetings to support the installation process.
Review site-planning information with customers and ensure required information is complete, accurate, and approved.
Work with Field Engineers to obtain accurate site information and prepare for installation.
Notify Sales and the Service Manager when site plans are complete, and coordinate customer and Field Engineer walkthroughs, including onsite walkthroughs when possible.
Confirm customer applications for all product lines and maintain the applications scheduling system.
Analyze scheduling options and present alternatives that balance customer needs with company interests.
Coordinate with IT/connectivity resources and arrange customer meetings or calls to ensure IT requirements are met by equipment delivery.
Validate customer-requested shipping and delivery dates with installation team members.
Validate site readiness and promptly communicate schedule changes, notifying Account Executives and Sales Administration of outstanding items.
Provide weekly reports and schedules, including dates, status changes, and demographic information.
Oversee installations and engage appropriate resources when problems or delays arise, while notifying relevant parties.
Provide customers with multiple sources of information to support successful installations.
Review existing Hologic equipment configurations before delivery of new equipment to check hardware, software, and connectivity compatibility.