Field Installation Manager

Raymond West•Cypress, CA

3d•$68,000 - $100,000•Onsite

About The Position

Raymond West is hiring a Field Installation Manager, also described as a Conveyor Installation Site Supervisor, to oversee on-site installation of warehouse automation systems, including conveyors, at Amazon warehouses. The role is responsible for smooth and efficient project execution, customer service, coordination with internal and external project partners, and prompt resolution of field issues. The position requires travel up to 80% across the United States, with assignments lasting 3–28 consecutive days on-site. The company provides meal reimbursement at the GSA rate or higher. Candidates must be insurable by Raymond West and able to pass a pre-employment physical and drug screen. On non-project weekdays, the usual schedule is Monday through Friday, 8 a.m. to 5 p.m., though hours may vary. During project deployments, hours depend on the customer site's operational availability; work is often expected six days per week, 10 hours per day. The salary range is $68,000–$100,000, with the specific offer influenced by factors such as relevant experience, education, and work location. Raymond West provides end-to-end warehouse solutions, including lift trucks, racking, conveyor, dock and door, vertical storage and retrieval, rentals, parts, and service. The company describes a fast-paced, high-growth environment with advancement opportunities and a supportive team. It is an equal opportunity employer and a drug-free company.

Requirements

Experience managing the installation of warehouse automation systems; conveyor-system experience is ideal.
Excellent written and verbal communication skills.
Ability to work independently and manage time effectively.
Professional appearance and attitude.
Ability to travel up to 80% across the United States, including on-site assignments lasting 3–28 consecutive days.
Must be able to be insured by Raymond West.
Must be able to pass a pre-employment physical and drug screen.
Minimum education and experience are determined by position.

Nice To Haves

A four-year college degree is preferred but not required.
Five years of experience in material handling equipment (MHE), or technical and mechanical field experience, is preferred but not required.

Responsibilities

Manage and supervise on-site installation of warehouse automation systems, including conveyors.
Provide excellent customer service and interaction, aiming for single-interaction resolution.
Provide consistent daily updates and coordinate with project managers, sales representatives, equipment suppliers, and installation technicians.
Address and resolve issues promptly to support project success.
Travel up to 80% across the United States and adapt to changing circumstances.
Conduct daily debriefing, gather documentation, and execute field standards safely.
Maintain systematic records and attend to details.