Field Engineer US

Solotech Inc.•Los Angeles, CA

About The Position

The Field Engineer is responsible for final testing and commissioning of complex AV/UCC and Audio, Video, and Lighting (AVL) systems at client sites, ensuring optimal performance in accordance with project scope and design intent. The role includes drawing redlines, coordinating networks, and communicating with the project team and stakeholders. Work takes place in both office settings and on job sites, with overnight travel within the United States required. Flexible hours, including nights and weekends, may be needed to support operations. The position also involves troubleshooting, configuring and fine-tuning systems, performing minor programming changes, supporting user acceptance testing, training clients, completing project documentation and punchlists, and archiving configuration and programming files. Pre-commissioning equipment and building racks in the shop may also be required.

Requirements

Valid driver’s license and a motor vehicle record that meets company driving standards.
High school diploma or equivalent.
At least five years of experience in AV installation, commissioning, and service.
Good working knowledge of Crestron, BIAMP, Extron, and QSC.
Experience with AV industry software platforms.
Strong networking skills and understanding of IP networking.
Professional, timely communication and interaction with employees, clients, and colleagues.
Proven business writing skills.
Proficiency with test and calibration equipment.
Minor programming capability for AMX, Crestron, Extron, or Q-Sys changes and troubleshooting.
Proficiency with digital mixing consoles such as Yamaha, DiGiCo, and Allen & Heath; proprietary software for L’Acoustics or Meyer systems; tuning software such as Smart or Compass; and some knowledge of broadcast video switching and camera systems.
Ability to diagnose complex system problems and knowledge of advanced signal flow for audio, video, lighting, and control.
Advanced PC proficiency.
Excellent multitasking skills and ability to adapt to changing priorities.
Ability to work and think independently and meet deadlines.
Ability to sit, walk, speak, hear, type, write, and read continually.
Ability to occasionally stand, carry, lift, push, and reach with loads up to 50 pounds.
Ability to regularly climb and work from ladders at heights up to 35 feet, including lifting equipment, tools, and materials.
Ability to drive frequently.

Nice To Haves

AVIXA CTS, CTS-I, and/or CQT certifications preferred.
Direct programming experience is a plus.

Responsibilities

Read and interpret electronic schematics and architectural blueprints.
Test point-to-point functionality of systems and review project Scope of Work to ensure installation quality and completeness.
Test integrated systems and troubleshoot AMX, Crestron, Extron, DSP, and other system issues.
Communicate project status regularly to stakeholders and coordinate with appropriate parties to resolve technical issues.
Configure AV networks, coordinate client networks, and configure IP-addressable devices for network communication.
Install control programs and upload or download program files for AMX, Crestron, Extron, and Q-Sys systems.
Write code for DSP systems and make minor programming changes under the direction of an engineer or programmer.
Fine-tune audio and video systems to ensure optimal performance.
Perform client training and complete final job documentation as needed.
Act as a customer liaison in the Project Manager’s absence.
Create, track, and complete project punchlists.
Archive configuration and programming files with appropriate labeling for the service team.
Pre-commission equipment before it goes to the field and build racks in the shop as needed.
Support user acceptance testing.
Perform other duties as assigned.