Field Enablement Manager

Lucid Software•Salt Lake, UT

1d•Hybrid

About The Position

Lucid Software is seeking a hands-on, self-driven Field Enablement Manager to lead onboarding, performance coaching, and high-impact enablement programs for North America Commercial Sales teams. The role partners with sales leadership, frontline managers, cross-functional partners, and global enablement peers to equip sellers with the knowledge, skills, and tools to execute consistently. Its focus is practical field support: partnering with frontline managers on deal strategy, reviewing customer conversations in Gong, facilitating deal clinics, and accelerating new-hire ramp. The manager translates global go-to-market priorities and sales methodologies into effective execution across commercial accounts. Success is measured by seller outcomes and leading indicators, including reduced time to productivity, ramp velocity, adoption of methodology and messaging, pipeline progression, frontline coaching impact, and quota attainment trends—not simply program completion. The role calls for an excellent facilitator, strong coach, and credible partner to sales leaders who can turn business priorities, performance gaps, and field feedback into enablement experiences that improve seller skills and results. The position is hybrid, combining remote work with in-person collaboration at Lucid’s South Jordan, Utah office two days per week, Tuesday and Thursday.

Requirements

At least 4 years of experience in quota-carrying B2B SaaS sales, field-facing sales enablement, sales leadership, or a combination of these in a SaaS environment.
Proven experience coaching sales professionals, with measurable results such as improved ramp time or quota attainment.
Experience using AI tools to analyze seller performance, generate insights, and improve the speed, relevance, and effectiveness of coaching and training.
Strong facilitation and communication skills, including the ability to command a room and build credibility with experienced sales representatives and directors.
Experience with a formal sales methodology such as MEDDPICC, Challenger, Command of the Message, Sandler, or ValueSelling.
Experience using Salesforce, Gong, ZoomInfo, or similar sales systems.
Ability to turn complex concepts into clear, practical, field-ready enablement solutions.
Data-informed mindset and ability to use metrics and feedback to improve seller performance.
Ability to pivot quickly and manage multiple complex projects in a fast-paced environment.
Ability to work hybrid, including in-person collaboration at the South Jordan, Utah office on Tuesdays and Thursdays.

Nice To Haves

Formal coaching certification or training.

Responsibilities

Serve as the primary enablement partner for sales roles across the North America Commercial region, including Corporate, Mid-Market, and SMB Account Executives.
Partner with sales leaders and frontline managers to identify skill gaps, performance trends, and regional enablement needs.
Customize global enablement programs for segment-specific needs, regional markets, buyer behavior, and sales priorities.
Facilitate live workshops that help sellers apply sales methodology, messaging, and competitive positioning in customer conversations.
Reinforce enablement initiatives after launch through practice, coaching, manager partnership, and follow-up.
Lead practical deal workshops, live pitch practices, and roleplays focused on commercial buyer dynamics.
Create and execute coaching plans tailored to diagnosed needs and seller performance targets.
Support regional launches for products, messaging updates, sales plays, methodology changes, tools, and other strategic initiatives.
Develop seller-friendly assets such as deal playbooks, competitive battlecards, discovery frameworks, and call review guides.
Help frontline managers reinforce enablement priorities in team meetings, deal reviews, and coaching conversations.
Stay connected to the field by attending team meetings, listening to sales calls, gathering feedback, learning seller workflows and tools, and understanding day-to-day challenges.
Partner with frontline sales leaders to inspect pipeline, join key account reviews, and diagnose tactical skill gaps using Gong and Salesforce data.
Share field insights with global enablement and go-to-market partners to improve programs, content, and execution.
Build manager-facing resources and conduct manager enablement sessions on effective one-on-ones, pipeline inspections, deal reviews, and team meetings.
Use AI-enabled insights to identify seller skill gaps, analyze calls and performance trends, and personalize coaching recommendations.
Support regional execution of the global new-hire onboarding program for North America Commercial sales roles.
Facilitate onboarding sessions, practice workshops, one-on-one coaching, and role-specific learning activities.
Coach new hires through onboarding and help them achieve key performance milestones.
Track new-hire progress, identify challenges, and provide targeted coaching to improve early productivity.
Partner with sales managers to coordinate onboarding, share performance insights, and collect feedback so new hires are prepared for their first 90 days.