Field Enablement Manager
About The Position
Lucid Software is seeking a hands-on, self-driven Field Enablement Manager to lead onboarding, performance coaching, and the development and delivery of enablement programs for North America Commercial Sales teams. The role partners with sales leaders, frontline managers, cross-functional partners, and global enablement peers to equip sellers with the knowledge, skills, and tools to execute consistently. It translates global go-to-market priorities and sales methodologies into practical execution across commercial accounts, with success measured by seller ramp velocity, methodology and messaging adoption, pipeline progression, coaching impact, and quota attainment trends. The manager serves as the primary enablement partner for Corporate, Mid-Market, and SMB Account Executives. The role involves working directly with frontline managers on deal strategy, reviewing customer conversations in Gong, conducting interactive deal clinics and workshops, and supporting new hires through onboarding and their first 90 days. The successful candidate is an excellent facilitator and coach who can turn business priorities, performance gaps, and field feedback into practical enablement that improves seller skills and measurable performance. This is a hybrid position combining remote work with in-person collaboration at Lucid's South Jordan, Utah office two days per week, Tuesday and Thursday.
Requirements
- At least 4 years of experience in B2B SaaS sales carrying a quota, field-facing sales enablement, sales leadership, or a combination of these in a SaaS environment.
- Proven experience coaching sales professionals with measurable results, such as improved ramp time or quota attainment.
- Experience with AI tools to analyze seller performance, generate insights, and improve coaching and training speed, relevance, and effectiveness.
- Strong facilitation and communication skills, with the ability to command a room and build credibility with experienced sales representatives and directors.
- Experience with a formal sales methodology such as MEDDPICC, Challenger, Command of the Message, Sandler, or ValueSelling.
- Experience using sales tools such as Salesforce, Gong, and ZoomInfo, or similar systems.
- Ability to turn complex concepts into clear, practical, field-ready enablement solutions.
- Data-informed approach and ability to use metrics and feedback to improve seller performance.
- Ability to pivot quickly and manage multiple complex projects in a fast-paced environment.
Nice To Haves
- Formal coaching certification or training is highly preferred.
Responsibilities
- Serve as the primary enablement partner for all sales roles across the North America Commercial region, including Corporate, Mid-Market, and SMB Account Executives.
- Partner with sales leaders and frontline managers to identify skill gaps, performance trends, and regional enablement needs.
- Customize global enablement programs for segment-specific needs, regional markets, buyer behavior, and sales priorities.
- Facilitate live workshops that help sellers apply sales methodology, messaging, and competitive positioning in customer conversations.
- Reinforce enablement initiatives through practice, coaching, manager partnership, and follow-up.
- Lead practical deal workshops, live pitch practices, and roleplays focused on commercial buyer dynamics.
- Create and execute coaching plans tailored to diagnosed needs and seller performance indicators.
- Support regional launches of products, messaging updates, sales plays, methodology changes, tools, and other strategic initiatives.
- Develop seller-friendly assets such as deal playbooks, competitive battlecards, discovery frameworks, and call review guides.
- Support frontline managers in reinforcing enablement priorities during team meetings, deal reviews, and coaching conversations.
- Stay connected to field needs by attending team meetings, listening to sales calls, gathering feedback, and learning seller workflows, tools, and challenges.
- Partner with frontline sales leaders to inspect pipeline, join key account reviews, and diagnose tactical skill gaps using Gong and Salesforce data.
- Share field insights with global enablement and go-to-market partners to improve programs, content, and execution.
- Build manager-facing resources and deliver manager enablement sessions for more effective one-on-ones, pipeline inspections, deal reviews, and team meetings.
- Use AI-enabled insights to identify seller skill gaps, analyze calls and performance trends, and personalize coaching recommendations.
- Support regional delivery of the global new-hire onboarding program for North America Commercial sales roles.
- Facilitate onboarding sessions, practice workshops, one-on-one coaching, and role-specific learning activities.
- Coach new hires through onboarding and help them achieve key performance milestones.
- Track new-hire progress, identify challenges, and provide targeted coaching to improve early productivity.
- Coordinate onboarding with sales managers, share performance insights, and collect feedback to prepare new hires for success in their first 90 days.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
