Field Education Business Manager, Salon & Schools

Wella Professionals•Orlando, FL

41d•Hybrid

About The Position

The purpose of the FEBM role is to deliver exceptional education, partner with customers, and support the sales partners to grow and convert the Salon & School business. The FEBM role facilitates educational classes that drive consumption of Wella brands for the DSO & BSG channels tied to the channel KPIs. The FEBM is responsible for coaching a team of independent stylist contractors delivering intentional education seminars. The FEBM role partners with customers and sales on delivering and executing the education strategy designed for individual customers incl. conversions, classes and custom events. The role supports multiple sales territories partnering with Account Managers and Distributor Sales Consultants. Represent Education internally and externally with hairdressing credibility.

Requirements

Valid cosmetology license
Minimum 5 years of hairdressing experience behind the chair.
Minimum 3 years of facilitation, teaching, or presentation experience.
Ability to work weekends, evenings, and, at times, extended hours.
Ability to transport education presentation materials, sample cases, etc.
In-depth knowledge of the Beauty and HD industry and local marketplace
Commercially and sales savvy to coach salon & school owners/managers on business strategy & development
Strong industry competitor awareness - with focus on color
Structured, solution-oriented thinking with very strong analytical and strategic abilities
Leading by example, self-initiative and proactive
In-depth knowledge of Online/Offline Education
Up to date and aware of current beauty and fashion
Proficient English skills (in writing and verbally), bilingual Spanish in specific markets
Proficient with Microsoft Office Suite (Outlook, Word, PPT, Excel) and Apple (iPad/apps)
Proficient with relevant digital/SoMe platforms: Instagram, TikTok, YouTube, LinkedIn, etc.
Min. 60% travel time (incl. overnight travel) - Valid driver’s license and ability to travel long distances
Able to travel via air for training and sales meetings at minimum 1-2 times per year

Responsibilities

Facilitates Education Seminars
Manages and plans education to support the territories tied to Sales goals, Education Scorecards, Deliverables, and the brand initiative calendar
Contracts and maintains a roster of Independent Stylist Contractors
Manages budget for seminars, travel & entertainment and office supplies/samples
Supports Independent Contractors to meet current and future business needs; reinforce existing capability to sustain current business results.
Effectively deploys all education seminars and programs and establishes clear expectations for the Wella Professional Education team to be an industry leader
Leads engaging and motivating seminars both online and in person for licensed beauty professionals, including foundational product knowledge, and craft/techniques.
Builds effective networks both internally and externally for learning, sharing, and benchmarking.
Builds and maintains relationships with the education teams, customers, and sales teams.
Acts as an owner of the business and delivers results
Creates action plans and follows through to achieve exceptional results.
In touch with trends, current thinking, and issues within the professional beauty hair industry.
Attends regional and company training for further craft and career development.