Field Deployment Engineer

Astound Broadband•Longview, WA

23h

About The Position

The Field Deployment Engineer installs, maintains, troubleshoots, and administers internet access infrastructure across company and customer environments. The role supports network technologies including routers, switches, servers, fiber, and wireless equipment, and coordinates site surveys, vendors, and project schedules with internal teams, customers, and property stakeholders. The engineer inspects build quality, completes installations, maintains documentation, and resolves technical issues to support reliable network performance. The position also provides ongoing operational support, participates in a 24/7 on-call rotation, and contributes to process improvements and special projects that improve efficiency and network performance. Astound is a provider of internet, WiFi, mobile, and TV services, as well as fiber infrastructure and internet solutions for businesses. The company describes investing in employee training, coaching, and a supportive work environment.

Requirements

At least 1 year of experience with LAN and WAN technology.
1–2+ years of project management experience.
At least 1 year of experience with microwave and millimeter wave components.
Working knowledge of network protocols, architectures, and core equipment, including routers, switches, and firewalls.
Understanding of system design concepts such as load balancing and redundancy, and ability to support network setup and configuration.
Strong troubleshooting and problem-solving skills, including the ability to diagnose and resolve technical issues.
Effective communication skills and ability to explain technical concepts to different audiences.
Detail-oriented and highly organized, with strong time management skills.
Ability to work independently and collaboratively in fast-paced, dynamic environments with minimal supervision.
Reliability, accountability, and ability to follow direction and complete tasks.
Physical capability to perform fieldwork, including lifting equipment, handling wiring, and working in tight spaces.
Willingness to travel locally, perform hands-on work, and operate a company vehicle with a valid driver's license.
High school diploma or equivalent.

Responsibilities

Conduct site surveys to assess build pathways and develop solutions for wireless deployments.
Coordinate with engineering and construction partners to obtain vendor bid documentation, with guidance from leadership or senior engineers.
Coordinate project schedules and communicate with property management, customers, internal teams, and external vendors.
Perform building inspections and preventative maintenance inspections on new and existing sites, identifying and addressing potential issues.
Install, configure, and troubleshoot network equipment, including millimeter wave and microwave systems, routers, switches, and indoor and outdoor Wi-Fi solutions.
Install cables, including placement, terminations, and splicing for fiber optic and copper infrastructure.
Apply basic knowledge of DC/AC power systems and follow established installation best practices.
Create detailed build records and upload accurate as-built documentation to internal systems.
Perform basic fiber splicing and support network infrastructure installations.
Participate in a 24/7 on-call rotation to support network operations and resolve issues.
Contribute to additional assignments and special projects focused on operational efficiency and network performance.
Perform other duties as assigned.