Field Deployment Engineer

Astound Broadband • Portland, OR

2d • $28 - $35

About The Position

The Field Deployment Engineer installs, maintains, troubleshoots, and administers internet access infrastructure across company and customer environments. The role supports routers, switches, servers, fiber and wireless equipment, and includes site surveys, vendor coordination, and project scheduling with internal teams, customers, and property stakeholders. The engineer inspects build quality, completes installations, maintains documentation, and resolves technical issues to ensure reliable network performance. The position also provides ongoing operational support, including participation in a 24/7 on-call rotation, and contributes to process improvements and special projects that improve efficiency and network performance.

Astound describes itself as a provider of internet, WiFi, mobile, and TV services, as well as fiber infrastructure and internet solutions for businesses. The company says it invests in employees through personalized training, coaching, and a supportive work environment.

Requirements

• At least 1 year of experience with LAN and WAN technology.
• 1–2+ years of project management experience.
• 1 year of experience with microwave and millimeter wave components.
• Working knowledge of network protocols, architectures, and core equipment, including routers, switches, and firewalls.
• Understanding of system design concepts such as load balancing and redundancy, and ability to support network setup and configuration.
• Strong troubleshooting and problem-solving skills, including diagnosing and resolving technical issues.
• Effective communication skills and ability to explain technical concepts to varied audiences.
• Detail-oriented and highly organized, with strong time-management skills.
• Ability to work independently and collaboratively in fast-paced, dynamic environments with minimal supervision.
• Reliability, accountability, and ability to follow direction and complete tasks.
• Physical capability to perform fieldwork, including lifting equipment, handling wiring, and working in tight spaces.
• Willingness to travel locally, perform hands-on work, and operate a company vehicle with a valid driver's license.
• High school diploma or equivalent.

Responsibilities

• Conduct site surveys to assess build pathways and develop solutions for wireless deployments.
• Coordinate with engineering and construction partners to obtain bid documentation for vendor management efforts, with guidance from leadership or senior engineers.
• Coordinate project schedules and communicate with property management, customers, internal teams, and external vendors.
• Perform building inspections and preventative maintenance inspections on new and existing sites, identifying and addressing potential issues.
• Install, configure, and troubleshoot network equipment, including millimeter wave and microwave systems, routers, switches, and indoor and outdoor Wi-Fi solutions.
• Install cables, including placement, terminations, and splicing for fiber-optic and copper infrastructure.
• Apply basic knowledge of DC/AC power systems and follow established installation practices.
• Create detailed build records and upload accurate as-built documentation to internal systems.
• Perform basic fiber splicing and support network infrastructure installations.
• Participate in a 24/7 on-call rotation to support network operations and resolve issues.
• Contribute to assignments and special projects focused on operational efficiency and network performance.
• Perform other duties as assigned.

Benefits

• 401(k) retirement plan with employer match.
• Medical, dental, vision, life, and short-term disability insurance options.
• Paid time off/vacation starting at 80 hours per year, increasing based on tenure.
• 40 hours per year of floating holidays.
• Seven paid holidays per year.
• Paid sick leave, with hours varying by state and/or local laws.
• Tuition reimbursement program.
• Employee discount program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED