Field Computer Specialist

U-Haul•New Orleans, LA

About The Position

U-Haul is seeking a detail-oriented Field Computer Specialist to maintain computer and security systems within an assigned area. The specialist travels between locations to maintain equipment, implement systems, and train users. The position supports computer systems and broadband connectivity, identifies issues that require escalation, and coordinates resolutions for security gaps and compliance issues. Ongoing U-Haul education through U-Haul University is part of the role. The work involves moderate risks or discomforts, including working around moving parts, machines, fumes, or irritating chemicals. Protective clothing or gear such as masks, goggles, gloves, or shields may be required. Physical duties include spending long periods indoors and outdoors, remaining stationary, traversing spaces, repositioning to reach and use tools, and moving at least 50 pounds, assisted or unassisted. Applicants must be legally authorized to work in the United States without employer sponsorship. U-Haul states that, consistent with applicable state law, it will not hire or re-hire nicotine product users in certain listed states. U-Haul is an equal opportunity employer and provides individual accommodations upon request during the selection process.

Requirements

  • Experience with technologies such as networking, administration, security-monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VoIP, analog phones, air phones, and cash drawers.
  • Current, valid driver’s license and clean driving record.
  • Must be 18 or older.
  • Must be legally authorized to work in the United States and must not require employer sponsorship.

Responsibilities

  • Maintain maximum uptime for computer systems and associated broadband connectivity.
  • Implement and maintain field computer systems for all entities within the assigned area.
  • Support and train users as needed.
  • Distinguish user error from problems requiring escalation to other support teams or software vendors.
  • Identify and coordinate solutions for security gaps and compliance issues.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

  • Full medical coverage, if eligible
  • Prescription plans, if eligible
  • Dental and vision plans
  • Registered Dietitian Program, if eligible
  • Gym Reimbursement Program
  • Weight Watchers, if eligible
  • Virtual doctor visits
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition Reimbursement Program
  • Free online courses for personal and professional development at U-Haul University
  • Business-travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation and sick days, if eligible
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) savings plan
  • Life insurance
  • Critical illness/group accident coverage
  • 24-hour physician available for kids
  • MetLaw Legal Program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels and more
  • LifeLock identity theft protection
  • Savvy consumer-wellness programs, including health-care tips and financial wellness
  • Dave Ramsey’s SmartDollar Program
  • U-Haul Federal Credit Union membership
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