Field Computer Specialist
About The Position
The Field Computer Specialist is responsible for maintaining computer and security systems across an assigned area. The role involves traveling between locations to maintain equipment, support and train users, and help ensure systems and broadband connectivity remain operational. The specialist distinguishes user errors from issues that require escalation and coordinates solutions to security gaps and compliance issues. Ongoing education through U-Haul University is part of the role. The position is based at 6210 Chef Menteur Hwy, New Orleans, Louisiana. Applicants must be legally authorized to work in the United States without requiring employer sponsorship. U-Haul states that it does not hire or re-hire nicotine-product users in certain states, including Louisiana only if listed; Louisiana is not among the states named in the posting.
Requirements
- Experience with technologies such as networking, administration, security-monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VoIP, analog phones, air phones, and cash drawers.
- Current, valid driver’s license and clean driving record.
- Must be 18 or older.
- Applicants must be legally authorized to work and must not require employer sponsorship.
Responsibilities
- Maintain maximum uptime for computer systems and associated broadband connectivity.
- Implement and maintain field computer systems for all entities within the assigned area.
- Support and train users as needed.
- Distinguish between user error and problems requiring escalation to other support teams or software vendors.
- Identify and coordinate solutions for security gaps and compliance issues.
- Participate in ongoing continuous U-Haul education through U-Haul University.
Benefits
- Full medical coverage, if eligible.
- Prescription plans, if eligible.
- Dental and vision plans.
- Registered Dietitian Program, if eligible.
- Gym Reimbursement Program.
- Weight Watchers, if eligible.
- Virtual doctor visits.
- Career stability.
- Opportunities for advancement.
- Valuable on-the-job training.
- Tuition Reimbursement Program.
- Free online courses for personal and professional development at U-Haul University®.
- Business-travel insurance.
- You Matter Employee Assistance Program.
- Paid holidays, vacation and sick days, if eligible.
- Employee Stock Ownership Plan (ESOP).
- 401(k) savings plan.
- Life insurance.
- Critical illness/group accident coverage.
- 24-hour physician available for kids.
- MetLaw Legal Program.
- MetLife auto and home insurance.
- Mindset App Program.
- Discounts on cell phone plans, hotels and more.
- LifeLock identity theft protection.
- Savvy consumer-wellness programs, from health-care tips to financial wellness.
- Dave Ramsey’s SmartDollar Program.
- U-Haul Federal Credit Union membership.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
