Field Computer Specialist

U-Haul•Somerville, MA
•Onsite

About The Position

The Field Computer Specialist is responsible for computer and security systems in an assigned area, traveling between locations to maintain equipment and train users. The role focuses on maintaining reliable computer systems and broadband connectivity, implementing and supporting field technology, and coordinating resolutions for security and compliance issues. The position is based at 31 Olympia Ave, Woburn, Massachusetts 01801, and is not eligible for employer sponsorship. Applicants must be legally authorized to work without employer sponsorship.

Requirements

  • Experience with technologies such as networking, administration, security-monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VoIP, analog phones, air phones, and cash drawers.
  • Current, valid driver’s license and clean driving record.
  • Must be 18 or older.
  • Must be legally authorized to work without employer sponsorship.

Responsibilities

  • Maintain maximum uptime for computer systems and associated broadband connectivity.
  • Implement and maintain field computer systems for all entities within the assigned area.
  • Support and train users as needed.
  • Distinguish user error from problems requiring escalation to other support teams or software vendors.
  • Identify and coordinate solutions for security gaps and compliance issues.
  • Participate in ongoing U-Haul education through U-Haul University.

Benefits

  • Full medical coverage, if eligible
  • Prescription plans, if eligible
  • Dental and vision plans
  • Registered Dietitian Program, if eligible
  • Gym Reimbursement Program
  • Weight Watchers, if eligible
  • Virtual doctor visits
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition Reimbursement Program
  • Free online courses for personal and professional development at U-Haul University
  • Business-travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation and sick days, if eligible
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) savings plan
  • Life insurance
  • Critical illness/group accident coverage
  • 24-hour physician available for kids
  • MetLaw Legal Program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels and more
  • LifeLock identity theft protection
  • Consumer-wellness programs, including health-care tips and financial wellness
  • Dave Ramsey’s SmartDollar Program
  • U-Haul Federal Credit Union membership
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