Field Claims Adjuster - Auto Damage - San Jose, CA
About The Position
Progressive is seeking an auto damage claims adjuster to serve as a point of contact for customers and direct decisions about the vehicle repair process from beginning to end. The adjuster manages an independent inventory, works closely with body shops and others to negotiate repair pricing, assesses liability, and provides customer service. This is a field position with access to a company car and frequent driving within an assigned geographical area. Adjusters may cover assignments outside that area and may occasionally report to an office. Candidates must reside within 20 miles of the San Jose, California area.
Requirements
- At least four years of relevant work experience, including one year of appraisal/estimating or insurance experience; OR an associate's degree and at least three years of relevant work experience, including one year of appraisal/estimating or insurance experience; OR a bachelor's degree and at least one year of appraisal/estimating or insurance experience.
- Valid driver's license and auto insurance, and compliance with Progressive's driving standards and/or policies.
- Must reside within 20 miles of the San Jose, California area.
Nice To Haves
- Extensive estimating or shop experience.
Responsibilities
- Complete vehicle inspections, write estimates, determine total-loss evaluations, and set clear expectations and timelines.
- Negotiate the repair process with body shops.
- Document claim information and make decisions consistent with claims standards and local laws.
- Evaluate and handle claim payments and resolve claims without payments.
- Review and determine the validity of supplement requests.
Benefits
- Gainshare annual cash incentive payment of up to 16% of eligible earnings based on company performance.
- 401(k) with dollar-for-dollar company match up to 6%.
- Medical, dental, and vision coverage, including free preventative care.
- Wellness and mental health programs.
- Health care flexible spending accounts, health savings accounts, and life insurance.
- Paid time off, including volunteer time off.
- Paid and unpaid sick leave where applicable, as well as short- and long-term disability.
- Parental and family leave; military leave and pay.
- Career development and tuition assistance.
- Diverse, inclusive, and welcoming culture with Employee Resource Groups.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
