Field Claims Adjuster - Auto Damage - Arden Hills, MN

Military Spouse Corporate Career Network • Arden Hills, MN

3d • Onsite

About The Position

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers, directing and making decisions regarding the repair process from beginning to end. You’ll manage your own inventory while working independently and work closely with body shops and others to negotiate repair pricing and assess liability. The position is a field role with access to a company car and frequent driving within an assigned geographical area. Workloads are assessed collectively, so you may cover assignments outside your geographical area and may occasionally be required to report to an office. The role may involve working in a field, office, body shop, network shop, or service center environment.

Requirements

• At least four years of relevant work experience, including one year of appraisal/estimatics or insurance experience; or an associate’s degree and at least three years of relevant work experience, including one year of appraisal/estimatics or insurance experience; or a bachelor’s degree and at least one year of appraisal/estimatics or insurance experience.
• Valid driver’s license and auto insurance, and compliance with Progressive’s driving standards and/or policies.
• Leadership and conflict management skills, strong attention to detail, and a passion for excellent customer service.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate the repair process with body shops.
• Document claim information and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolve claims without payments.
• Review and determine the validity of supplement requests.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%.
• Medical, dental, and vision coverage, including free preventative care.
• Wellness and mental health programs.
• Health care flexible spending accounts, health savings accounts, and life insurance.
• Paid time off, including volunteer time off.
• Paid and unpaid sick leave where applicable, as well as short- and long-term disability.
• Parental and family leave; military leave and pay.
• Career development and tuition assistance.
• Annual cash gainshare incentive payment of up to 16% of eligible earnings based on company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree