Field CISO North America

Mimecast • Minneapolis, MN

1d • $196,000 - $294,000 • Hybrid

About The Position

Mimecast is seeking a Director-level Field CISO to join their Security function, reporting directly to the Global Field CISO. This role, based in Lexington, Massachusetts or Minneapolis, Minnesota, requires two days per week in the office. The Field CISO will serve as the primary trusted security advisor for Mimecast's most strategic accounts in North America (United States and Canada). This is an individual contributor role focused on customer success, executive advisory, and industry thought leadership, extending the Global Field CISO’s strategy into a diverse and commercially significant region. The role involves helping CISOs navigate human risk challenges, leveraging Mimecast's proven platform and community of practitioners. The core responsibility is to connect Mimecast's solutions to local customer needs at an executive level, ensuring customers are genuinely more secure and delivering a remarkable experience.

Requirements

• Depth of experience in enterprise information security, with 10+ years in a leadership role, including at least 3 years as a CISO, VP of Security, or equivalent within an enterprise.
• Lived operational experience is non-negotiable.
• Bachelor’s degree in computer science, information technology, cybersecurity, or a related field, or equivalent demonstrated experience at a senior security leadership level.
• Advanced certifications: CISSP, CRISC, CISM, GCEIT, or GIAC equivalent.
• Proven ability to engage and influence C-suite and board audiences with credibility and humility.
• Prior exposure to both U.S. and Canadian markets, with cross-cultural fluency across North American business environments.
• Comfortable operating as a Director-level individual contributor; highly self-directed without requiring day-to-day management oversight.

Nice To Haves

• Master’s degree preferred.
• Formal and on-the-job learning opportunities.
• Comprehensive benefits package.
• Opportunities to work with cross-functional teams to build knowledge.

Responsibilities

• Act as a trusted advisor to CISOs, CTOs, and board-level stakeholders at top strategic accounts across the Americas, assisting them in building and maturing their human risk management programs.
• Guide customers through insider risk strategy, Incydr deployment, AI agent risk, and enterprise risk frameworks, translating Mimecast platform capabilities into measurable business outcomes.
• Support customers through audits, regulatory examinations, and compliance programs across a fragmented regional landscape (e.g., SOC 2, HIPAA, GLBA, NYDFS, PIPEDA).
• Serve as the first point of contact for customer security problems, regardless of direct product relation, and actively work towards solutions.
• Represent Mimecast at major North American security conferences (e.g., RSA Conference, Black Hat USA, Gartner Security & Risk Management Summit) and sector-specific events, promoting the human risk narrative.
• Author whitepapers, research reports, and opinion pieces on human risk, insider threat, AI security, and the evolving threat landscape, contributing to Mimecast’s State of Human Risk research program.
• Build and maintain a credible public profile across North America to extend the Global Field CISO’s reach and reinforce Mimecast’s position as the human risk authority.
• Partner with sales on security-sensitive enterprise deals to shorten sales cycles and increase win rates, particularly in regulated sectors.
• Support land-and-expand motions by deepening relationships within existing accounts and identifying opportunities for expanded Mimecast platform adoption.
• Log all advisory-linked opportunities in CRM to build evidence for Field CISO ROI and demonstrate how security advisory translates to customer outcomes.
• Provide structured customer insights to product and engineering teams, identifying gaps in human risk capabilities, Incydr controls, AI governance features, and secure-by-default configurations.
• Advocate for product changes that simplify customer audit and compliance processes.
• Contribute to the Mimecast CISO Customer Advisory Board (CAB) and regional CISO community events, fostering a customer community that values Mimecast as a long-term security partner.

Benefits

• Comprehensive benefits package that helps employees and their family members sustain a healthy lifestyle.
• Opportunities to work with cross-functional teams to build knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior