Field Auto Appraiser - Santa Rosa, CA

AllstateSanta Rosa, CA
Remote

About The Position

National General, a part of The Allstate Corporation, is seeking a Field Auto Appraiser to join their Santa Rosa, CA Claims team. This is a remote, territory-based role servicing the corridor between Santa Rosa, CA and San Rafael, CA. The role utilizes analytical skills to create comprehensive estimates of damages for 1st and 3rd party material damage claims, leading to proper disposition. The ideal candidate will have experience managing auto claims, conducting vehicle inspections, and using CCC ONE estimating software to prepare accurate damage estimates while collaborating with repair facilities and customers.

Requirements

  • Experience managing a variety of auto claims
  • Conducting vehicle inspections
  • Using CCC ONE estimating software
  • Must have authorization to work in the United States
  • As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.

Nice To Haves

  • Experience working in the field
  • Delivering excellent customer service

Responsibilities

  • Builds established relationships with both internal and external customers
  • Applies thorough understanding of regulatory compliance and fair claims practices
  • Negotiates settlements, makes settlement payments and documents all activities in the file within escalated authority limits
  • Processes a deep understanding of the content of all policy types written by the company
  • Exhibits proficient estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses

Benefits

  • Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.
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