Auto Field Appraiser
About The Position
The Auto Field Appraiser is responsible for working in the field to assess vehicle damage, conduct on‑site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process. We are seeking an Auto Field Appraiser in the Pasadena, CA area with prior experience in an auto field appraisal or estimating role. The ideal candidate will have hands‑on experience handling supplements and repair negotiations and be proficient in industry‑standard estimating software such as CCC, Audatex, or Mitchell. This role requires strong field assessment skills, attention to detail, and the ability to work independently while delivering accurate estimates and excellent customer service.
Requirements
- Prior experience in an auto field appraisal or estimating role
- Hands‑on experience handling supplements and repair negotiations
- Proficient in industry‑standard estimating software such as CCC, Audatex, or Mitchell
- Strong field assessment skills
- Attention to detail
- Ability to work independently
- Authorization to work in the United States
Responsibilities
- Builds established relationships with both internal and external customers
- Applies thorough understanding of regulatory compliance and fair claims practices
- Negotiates settlements, makes settlement payments and documents all activities in the file within escalated authority limits
- Processes a deep understanding of the content of all policy types written by the company
- Exhibits proficient estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses
- Assess vehicle damage
- Conduct on‑site inspections
- Accurately document losses
- Write repair estimates in accordance with company guidelines
- Take detailed photographs of vehicle damage
- Manage the full estimating process, including supplements and negotiations with repair facilities and other vendors
- Schedule and complete inspections efficiently
- Maintain thorough documentation
- Communicate clearly with customers and partners
- Ensure customers are informed and supported throughout the claims process
Benefits
- Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
