Field Applications Engineer

Nordson Corporation•Chandler, AZ

23h•Onsite

About The Position

Nordson Test & Inspection, a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are seeking a highly motivated and talented Field Applications Engineer to join our team in Chandler, AZ. The Field Applications Engineer operates in coordination with the applications and sales teams to provide applications support for automated X-ray systems (AXI).

Requirements

2-5 years of experience in a similar technical role
Industry experience in electronics manufacturing equipment
Strong hands-on attitude
Experienced and willing to work in a lab / industrial environment
Good communication skills written, verbal, and presentation.
Global mindset with ability to accommodate extensive travel, both domestic and international (approx 70%).
Creative thinker with good problem solving skills.
Knowledge of Windows operating systems and networking technologies.

Nice To Haves

Working experience with automated optical (AOI) and/or automated X-ray (AXI) inspection equipment is preferred.
Knowledge of electronics assembly industry and manufacturing processes is preferred.
Experience working with CRM systems (e.g. Salesforce, SAP C4C, etc.) is preferred.

Responsibilities

Provide pre-sales support to salespersons during evaluation periods requiring technical knowledge of equipment, applications knowledge, industry knowledge, and presentation skills.
Participate on pre-sales discussions with Customers as a technical expert
Provide high level applications support to set up and program systems at customer sites.
Perform customer training to ensure machine utilisation is maximised within the customer’s process.
Create applications reports demonstrating equipment capabilities and strengths
Work on technical publications and applications notes in collaboration with the rest of the applications group
Diagnose and resolve customer issues and concerns with AXI equipment
Basic troubleshooting and repair of hardware and software during installation activities.
Attend appropriate tradeshows, conferences and industry events to demonstrate equipment and/or present technical information on behalf of the company.
Gather intelligence on markets, competitors and customers and provide analysis and advice to management.
Providing training material for new products and features