Field Applications Engineer, Server Datacenter - Dell

Advanced Micro Devices, Inc•Austin, TX

3d•Onsite

About The Position

AMD’s Partner Support Field Applications Engineering Organization is responsible for supporting our OEM SA with end customer engagements. We are looking for our next team member to support new product introduction and debug efforts with our global datacenter customers, focusing on solutions involving GPUs, CPUs, and associated diagnostic and development tools.

Requirements

Proficient in managing, optimizing, and troubleshooting common client applications and datacenter workloads on AMD hardware with priority end customers
Excellent organizational and communication skills with a good balance of hardware, architecture and software expertise
Ability to work independently as well as part of a team
Good time management and prioritization skills
Strong internal (Sales, Marketing, Engineering) and external (customer/partner/OEM) relationships
Proven success in developing and maintaining technical relationships
A standout colleague with excellent collaborative skills and outstanding written and oral communication skills
Proven problem-solving skills and the ability to lead complex problems involving multi-disciplined, cross-functional teams.
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a similar field with proven relevant industry professional experience

Nice To Haves

Proven experience with Server architecture, GPU architecture is a plus-- either integrating, debugging, and/or validating various system components.
Server software environments include Operating systems (Windows, Linux), compilers, benchmarks, and targeted applications that may be used to validate server platforms.
developing and debugging low level server-based applications, or validating HW components – CPU, GPU, Boards, Storage, etc.
Experience with large-scale rollouts of datacenter equipment.
Networking knowledge -- TCP/IP, RDMA, RoCE, NICs, Switches, etc.
Familiarity with AI Models and PCIe Architecture
Proficient in server software ecosystem (ie: OS/Hypervisors, Compilers, Libraries, debug tools, development tools and validation workloads).
Knowledgeable in platform firmware features (BIOS, BMC, SMU).
Hands-on experience and strong expertise in server hardware ecosystem at the node, rack and datacenter level.

Responsibilities

Development of end customer POCs with OEM platform solutions to ensure testing and performance is per customer’s technical requirements.
Develop technical relationships with target end customer accounts and OEM partners
Win new commercial opportunities by working with our partners by establishing technical solutions based on AMD technology
Work with AMD internal teams across AMD Business Units to build technical presentations and documentation to be delivered in the field
Improve AMD’s ability to support large enterprise end customers by driving feedback into AMD BU and engineering teams
Provide technical assistance to sales personnel and the end customer in the evaluation, design and development of AMD based Server and Client solutions
Partner with sales in determining possible application of AMD based products and solutions to meet customer requirements
Perform technical presentations, training and updates for OEM, partners and prospects
Translate large enterprise customer business issues and requirements into technical solution opportunities/engagements that best demonstrate AMD based product offerings
Influence and evaluate technical specifications and requirements for our partners with their RFPs
Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors
Proficient in security requirements, certifications, and the AMD-based security solutions for large enterprise customers across the ecosystem including AMD hardware, OS, and OEM platforms
Lead technical design sessions; architect and detail technical solutions that are aligned with customer objectives
Lead technical scopes, requirements and customer expectations
Provide hands-on, expert-level technical assistance to end customer development and software teams
Be a credible subject matter authority to customers on direct and indirect product capabilities.