Field Application Engineer

Arrow Electronics•US-OH-Ohio (Remote Employees), OH
•$76,600 - $150,150•Hybrid

About The Position

The Field Application Engineer will utilize an advanced understanding of customer needs and technical leadership expertise to champion return on engineering investment. This role drives demand creation by maximizing Arrow content on designs. The engineer will have an advanced understanding of the customer’s needs and leverage Arrow’s engineering and design services resources to identify & facilitate solutions for customers. They will apply intermediate technical expertise to influence designs utilizing solution selling, resources, and strategies. The Field Application Engineer will partner with the sales team across pre- and post-sales activities, providing advanced technical support and consulting to promote demand creation. They will perform and drive technical calibrations & research with sales, other Arrow departments, and suppliers in support of the customer design. This role champions return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales. The engineer will attend supplier trainings in person and via conference calls, demonstrating an intermediate understanding of the strengths and weaknesses of supplier technologies and how those technologies relate to market needs. They will manage supplier and customer expectations by building and developing relationships, keeping stakeholders up-to-date on activities, plans, and progressing towards initiatives, and deepening and broadening connections with key decision makers within suppliers and customers. This is a strategic role where the engineer will attend and actively participate in strategic branch meetings and QBRs. They will develop and drive strategic technical plans by supplier line or customer solutions, participate in ArrowEDGE initiatives through branch training and customer calls, and organize engineering customer events. This role may also support design services initiatives.

Requirements

  • Typically requires 5–7 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience.
  • Requires in-depth knowledge and experience.
  • Solves complex problems; takes a new perspective using existing solutions.
  • Works independently; receives minimal guidance.
  • Acts as a resource for colleagues with less experience.
  • Represents the level at which career may stabilize for many years or even until retirement.
  • Contributes to process improvements.
  • Typically resolves problems using existing solutions.
  • Provides informal guidance to junior staff.
  • Works with minimal guidance.

Responsibilities

  • Utilize an advanced understanding of customer needs and technical leadership expertise to champion return on engineering investment.
  • Drive demand creation by maximizing Arrow content on designs.
  • Identify and facilitate solutions for customers by leveraging Arrow’s engineering and design services resources.
  • Apply intermediate technical expertise to influence designs utilizing solution selling, resources, and strategies.
  • Partner with the sales team across pre- and post-sales activities, providing advanced technical support and consulting.
  • Perform and drive technical calibrations & research with sales, other Arrow departments, and suppliers.
  • Champion return on engineering investment, design win priorities, initiatives, and promotions.
  • Attend supplier trainings in person and via conference calls.
  • Demonstrate an intermediate understanding of supplier technologies and their relation to market needs.
  • Manage supplier and customer expectations by building and developing relationships.
  • Deepen and broaden connections with key decision makers within suppliers and customers.
  • Attend and actively participate in strategic branch meetings and QBRs.
  • Develop and drive strategic technical plans by supplier line or customer solutions.
  • Participate in ArrowEDGE initiatives through branch training and customer calls.
  • Organize engineering customer events.
  • Support design services initiatives.

Benefits

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
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