Field Application Engineer

Nidec•San Jose, CA

About The Position

The Applications Engineer will work closely with our customers to provide technical support and assistance with product installation, configuration, and customization. They will also collaborate with our sales and engineering teams to contribute to the development of new products and features.

Requirements

  • Bachelor's degree in Engineering or a related field.
  • 2+ years of experience
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Support specific products across a defined territory and providing technical support.
  • Prepare proposals, quotations and apply appropriate pricing.
  • Provide technical support for internal and on site customers.
  • Support sales group in their efforts at strategic accounts.
  • Support sales through training, sales calls and product selection.
  • Takes sales responsibility for unassigned accounts.
  • Develops and maintains relationships with product line vendors.
  • Ensures seminars, training and product related events are executed.
  • Supports marketing efforts and sales goals as directed by product line manager.
  • Develops product knowledge and an understanding of the competitive market.
  • Keeps sales group informed on new and updated products.
  • Attends product training classes for products presented by respective manufacturer.
  • Participates in manufacturer events, such as distributor meetings, advisory councils, etc.
  • Works with Customer Service Representatives to facilitate customer requirements.
  • Generates product sales goals in line with the company business plan.
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