Field Application Engineer

Nidec Motor Corporation•Bellevue, WA

About The Position

Nidec America Corporation is seeking a technically minded and customer-focused Field Applications Engineer to support customers, sales teams, and channel partners across an assigned territory. The role serves as a technical resource for an assigned product portfolio, providing application support, product expertise, customer training, and sales support throughout the customer lifecycle. The engineer works with customers, manufacturers, and internal teams to identify solutions, develop proposals, support strategic accounts, and contribute to business growth. The position combines engineering knowledge with customer interaction and business acumen. Support is provided by phone, email, virtual meetings, and on-site visits. The role also involves travel within the assigned territory as business needs require.

Requirements

Bachelor's degree in Engineering.
0–3 years of engineering, applications engineering, technical sales support, or related experience.
Strong analytical and problem-solving skills.
Strong verbal, written, and interpersonal communication skills.
Ability to explain technical concepts to technical and non-technical audiences.
Customer-focused mindset and willingness to learn.
Ability to travel within the assigned territory as business needs require.

Nice To Haves

Experience supporting industrial, automation, motion control, drive, motor, or power transmission products.
Exposure to customer-facing engineering, technical sales, or applications support.
Knowledge of electrical or mechanical systems and industrial applications.
Experience working with manufacturers, distributors, or industrial customers.

Responsibilities

Provide technical support for assigned products and technologies across a defined territory.
Help customers with product selection, application questions, installation considerations, and troubleshooting.
Support internal and external customers by phone, email, virtual meetings, and on-site visits.
Develop expertise in assigned products, applications, and market segments.
Partner with sales teams on strategic customer accounts and business development.
Prepare proposals, quotations, and pricing recommendations in accordance with company guidelines.
Participate in customer visits, technical presentations, and product demonstrations.
Support sales through product training, technical consultation, and application recommendations.
Assist in achieving territory and product-line sales objectives.
Develop and maintain relationships with manufacturers and product-line partners.
Stay current on product enhancements, competitive offerings, and market trends.
Attend product training programs and manufacturer events.
Communicate product updates and market information to sales and customer teams.
Support technical seminars, customer training programs, and product-related events.
Assist with educational programs that improve customer understanding and product adoption.
Serve as a technical resource for customers and internal teams.
Collaborate with Customer Service, Sales, Marketing, and Product Management to support customer requirements.
Support marketing initiatives and product-launch activities.
Contribute to continuous improvement in product support and customer experience.