Field Account Executive - Retail

Zones.•Portland, OR

1d•Remote

About The Position

Zones LLC is seeking a driven, consultative Field Account Executive specializing in retail technology solutions. The role partners with vendors and channel partners to sell tailored hardware, software, and services to retail businesses, from national chains to regional companies. The Account Executive develops client relationships, identifies technology needs and pain points, and proposes scalable, integrated solutions. The position requires up to 50% travel. The role owns a defined territory or vertical and manages sales opportunities from discovery through closing. It involves coordinating with clients, OEMs, distributors, internal engineering teams, and other Zones departments to scope and deliver solutions, support demos and pilots, and coordinate post-sale activities. The Account Executive also manages account plans, sales pipeline, forecasts, and performance against bookings, revenue, and margin goals. Zones is a global IT solutions provider operating in more than 120 countries. The company describes its culture as collaborative, client-centric, technology-focused, and supportive of change and lifelong learning. The advertised salary range is $70,000–$75,000 plus commission.

Requirements

3–5+ years of outside field sales experience in the IT hardware, IT software, or IT services industry.
Ability to navigate enterprise-level organizations, conduct discovery, identify buying cycles, and facilitate sales cycles.
Experience carrying an individual sales quota or metric.
Experience with CRM databases.
Knowledge and experience with professional and managed services.
Knowledge and experience with point-of-sale modernization, digital signage and kiosks, network transformation (SD-WAN and Wi-Fi), and AI and IoT in retail.
Knowledge and experience with cloud migration for store systems, pre-kitted deployment models, and franchise enablement strategies.
Knowledge and experience with retail edge architecture, including AWS, Azure, or GCP.
Ability to prospect, follow warm leads, and close technology solution sales.
Effective communication and active listening skills to identify business problems that can be addressed with Zones products and solutions.
Ability to maintain energy, a positive attitude, and resilience in a changing technology sales environment.
Collaborative, transparent, and authentic approach, with an ability to seek win-win solutions and work across teams.
Self-motivated, proactive, organized approach, with the ability to maintain a productive daily cadence in a dynamic environment.
Ability and curiosity to learn technology concepts and translate them into solutions that support clients’ business outcomes.

Responsibilities

Build and manage relationships with retail end users, including store operations, IT, and procurement stakeholders, and understand their technology needs.
Sell bundled hardware, software, and services addressing retail challenges such as inventory visibility, omnichannel integration, loss prevention, and store modernization.
Collaborate with OEM partners, distributors, and internal engineering teams to scope, quote, and close complex deals.
Develop a defined sales territory or vertical by identifying opportunities, qualifying leads, and progressing deals from discovery through close.
Conduct joint account mapping with vendor and internal channel teams, aligning goals, sales plans, and quarterly growth targets.
Assist with solution demonstrations, pilot rollouts, and post-sale coordination to support technology value at the store level.
Maintain accurate CRM pipeline and forecasts and report on KPIs related to bookings, revenue, and margin contribution.
Develop strategic client and prospect relationships, understand clients’ businesses, and act as a trusted partner and extension of their IT departments.
Collaborate with IT decision makers to improve technology infrastructure and solve business problems.
Initiate sales conversations, identify opportunities, and sell products, cloud solutions, managed solutions, and professional services.
Upsell, cross-sell, and attach products and services using a consultative approach to maximize margins.
Research, prepare, and proactively conduct calls to prospects and client accounts using trained best practices.
Coordinate internal Zones resources and partner with field sales, marketing, channel partners, and other departments to deliver service and maximize sales opportunities.