Account Executive, Field

Roadrunner Transportation Services•Downers Grove, IL
•Hybrid

About The Position

The Account Executive, Field is responsible for generating revenue, expanding market share, and strengthening customer relationships in a competitive logistics environment. The role combines independent field-based prospecting and new business acquisition with structured account management and coordination with Sales, Operations, terminals, and corporate stakeholders. The position contributes directly to revenue performance, customer retention, and long-term market positioning. The Account Executive develops customer-specific pricing and supports commercial execution, including pricing approvals and collections. The role also maintains sales reports, account profiles, pipeline records, performance metrics, and other sensitive customer and commercial documentation. The position is hybrid and field-based, located in Greenville, South Carolina, with daily outside sales travel and minimal overnight travel of up to 10%.

Requirements

  • Bachelor’s degree or at least 2 years of sales experience, or an equivalent combination.
  • Demonstrated ability to generate new business and manage customer relationships independently.
  • Strong written and verbal communication skills, including the ability to present to customers and leadership.
  • Experience interpreting pricing agreements, financial reports, and contractual documents.
  • Strong business acumen and numerical proficiency, including discounts, commissions, and percentages.
  • Strong time-management and organizational skills, with the ability to manage multiple priorities.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Valid driver’s license and ability to travel for field-based sales activity.
  • Ability to handle sensitive and confidential business information responsibly.

Nice To Haves

  • Knowledge of HazMat regulations and logistics or transportation environments.

Responsibilities

  • Build and execute a prospecting strategy using cold outreach, appointments, and field engagement.
  • Identify, qualify, and convert new business opportunities within assigned territories.
  • Maintain a sales pipeline with clear progression toward close and represent the company through the sales process.
  • Develop and maintain trusted customer relationships through consistent engagement and regular account reviews.
  • Identify account expansion opportunities, mitigate customer risk, and serve as the primary commercial point of contact.
  • Partner with Operations and internal stakeholders to understand customer requirements, resolve service issues, and support seamless execution.
  • Share customer feedback and coordinate internally on pricing, service capabilities, and account strategy.
  • Develop account pricing aligned with customer needs and company strategy, and submit clear, accurate pricing requests for approval.
  • Interpret agreements, financial data, and service parameters to support sound commercial decisions.
  • Support collections efforts to promote revenue realization and account health.
  • Produce weekly sales reports and account profiles with insights and action plans.
  • Track account activity, pipeline progress, and performance metrics; maintain accurate documentation and customer records.
  • Safeguard sensitive commercial and customer information.

Benefits

  • Full benefits package
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
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