Fiber Splicer

IQ Fiber•Jacksonville, FL

3d•Onsite

About The Position

IQ Fiber is seeking a Fiber Splicer to install, splice, test, certify, maintain, troubleshoot, and repair the company’s fiber-optic network infrastructure. The role addresses service issues across outside-plant (OSP) distribution fiber, customer terminations, splitter cabinets, patch panels, and network interface devices (NIDs), and performs contractor quality-assurance checks to ensure work meets company standards. Approximately 90% of the position is field-based, including significant time at customer premises. Exceptional customer service and clear communication are essential during installations and troubleshooting. The Fiber Splicer must support a 24/7/365 operation, including on-call rotations, outage response, natural-disaster support, after-hours and weekend work, and mandatory overtime as business needs require. Applicants must be local to Jacksonville, Florida.

Requirements

3–5 years of telecommunications experience.
Strong knowledge of fiber splicing, OSP infrastructure, and network testing practices.
Proficiency with OTDRs, PON meters, volt/ohm meters, toners, and other diagnostic tools.
Competency using core-alignment splicing machines for drops and pigtails.
Valid driver’s license, clean motor vehicle record, and ability to pass pre-employment screening.
Ability to drive at night and in adverse weather conditions.
Computer skills sufficient to process trouble tickets; proficiency with Microsoft Excel and Word.
Close vision, color vision, depth perception, ability to adjust focus, and good hand-eye coordination.
Ability to repeatedly lift up to 50 pounds, climb ladders, and work on utility poles up to 28 feet.
Ability to work in adverse weather, attics, crawlspaces, and other confined spaces; kneel, crouch, and maintain steady hand positioning for extended periods.
Availability to support 24/7/365 operations, including on-call rotations, emergency response, mandatory overtime, and after-hours and weekend work.
Must be local to Jacksonville, Florida.
Must be authorized to work for any employer in the United States; the company cannot sponsor or take over sponsorship of an employment visa.

Responsibilities

Splice fiber-optic drops and pigtails using a core-alignment splicing machine; repair underground drop pipes, re-pull underground fiber drops, and splice drops from distribution vaults to premise NIDs as needed.
Install, maintain, and troubleshoot OSP distribution fiber from the Main OLT Hub and FDH cabinets through to end users.
Install and maintain splitter cabinets, patch panels, NIDs, and associated equipment.
Place fiber inside customer premises, including single-family homes and MDU high-rises, with precision and professionalism.
Use optical test and diagnostic equipment to test, certify, and validate IQ Fiber services.
Respond to and resolve service outages efficiently, remaining in service until issues are resolved; maintain readiness during on-call periods, including staying within the local market and being reachable through company-provided communications.
Perform contractor quality-assurance checks and ensure field work meets technical standards, safety requirements, and quality expectations.
Provide professional, clear, high-quality customer service in residential and commercial field environments.
Maintain accountability for safety, productivity, quality, and workmanship; comply with OSHA standards and IQ Fiber policies.
Keep company equipment field-ready, maintain a clean and professional assigned vehicle, and wear approved IQ Fiber branded clothing.
Support emergency schedules during natural disasters and network outages, and work after hours, weekends, and mandatory overtime as required.
Perform other duties as assigned.