Federal Technical Capabilities Program Specialist (NTC)

IB3 Global Solutions•Albuquerque, NM

4d•$62,000 - $68,000•Onsite

About The Position

The Federal Technical Capabilities Program (FTCP) Support Specialist serves as a liaison among the contractor, the FTCP Program Manager, and National Training Center (NTC) federal staff in support of the FTCP and Technical Qualification Program (TQP). The specialist supports development of functional area qualification standards and continuing-training evaluation packages, including job performance evaluations for performance activities. The role also supports qualification records, training materials, assessments, exams, documentation, and program reporting for Department of Energy federal employees. This is a salaried, exempt position performed 100% on-site at the NTC Facility at Kirtland Air Force Base in Albuquerque, New Mexico; remote work is not permitted. Minimal U.S. travel may be required, approximately one to two trips per year. Some positions follow an alternative work schedule in which some weeks consist of four 10-hour days with Friday off. The role requires U.S. citizenship, the ability to obtain and maintain Department of Defense/War installation access, and participation in IB3's Workplace Substance Abuse Program, including random drug testing.

Requirements

Five years of specialized experience comparable and relevant to the described tasks and activities, including at least two years as a facilitator or trainer.
At least three years of Level I/II Instructional Systems Design experience.
Working-level knowledge of the systematic approach to training and/or the ADDIE approach.
Proficiency conducting job task analyses to support development of FAQS, JSQS, PSQS, and OSQS.
Proficiency with Microsoft Office.
Ability to manage time and work independently.
Excellent written, oral, and interpersonal communication skills, including the ability to interact at all organizational levels.
Attention to detail.
Ability to accept and provide constructive feedback professionally and work well with others.
Professional appearance and demeanor.
Ability to obtain and maintain Department of Defense/War installation access, including obtaining a DBIDS card.
Participation in IB3's Workplace Substance Abuse Program, including random drug testing.
U.S. citizenship is required due to federal government contract requirements.
Bachelor's degree from an accredited institution; fields may include management, leadership, business, engineering, science, information technology, training, education, or workforce development.

Nice To Haves

Familiarity with the Technical Qualification Program.
Familiarity with the Workday learning management system.
Experience supporting government agencies and programs, ideally the Department of Energy.

Responsibilities

Support the FTCP chair in accomplishing and delivering the annual FTCP strategic plan.
Manage TQP records for Department of Energy federal employees in the electronic database program of record, and support or facilitate records as requested by the DOE Enterprise.
Coordinate development of qualification-standard evaluation guides.
Develop and maintain qualification-standard-to-training-course crosswalks for current FAQS and identify training gaps.
Coordinate with training departments to prioritize and initiate training development or revision activities.
Coordinate with NTC training departments to develop continuing-training materials related to new and revised DOE Orders, federal regulations, industry standards, lessons learned, and reports.
Enter new and revised FAQS, JSQS, and applicable program-specific and office-specific qualification standards into the electronic database.
Issue qualification packages, qualification certificates, and continuing-training certificates for DOE federal employees.
Process TQP participant and qualifying-official documentation.
Facilitate and conduct Job Task Analysis rapid development team meetings.
Support development of final qualification exams for federal employees and maintain the DOE-wide qualification exam bank.
Assist and train staff in developing, analyzing, and evaluating work processes, procedures, information systems, and documentation, and advise on improvement methods and techniques.
Research and develop policies and procedures; coordinate with customers on training requirements or analyses and implement solutions.
Conduct self-assessments and support TQP-related assessment activities.
Assist with reports on project status, document findings, and prepare recommendations.
Perform other duties assigned within the scope of the contract.

Benefits

Partially company-paid medical, dental, and vision coverage.
HSA and HRA options.
Free health concierge service.
401(k) with employer match.
Group life insurance.
Access to a financial advisor.
Disability insurance.
Paid time off and paid holidays.
Health and wellness program with access to discounted and reimbursable supplemental insurance, legal service plans, and more.
Employee Assistance Program.