Federal Technical Capabilities Program Specialist (NTC)

IB3 Global Solutions•Albuquerque, NM
•Onsite

About The Position

IB3 Global Solutions is seeking a Federal Technical Capabilities Program (FTCP) Support Specialist to serve as a liaison between the contractor, the FTCP Program Manager, and National Training Center (NTC) Federal Staff in support of the FTCP and Technical Qualification Program (TQP). The specialist supports development of Functional Area Qualification Standards (FAQS) and continuing-training evaluation packages, including Job Performance Evaluations (JPEs) for performance activities. The role supports FTCP planning and the administration of DOE Federal employee qualification records, packages, certificates, and related documentation. It also coordinates qualification-standard and training development activities, supports job task analysis and qualification exams, conducts assessments, and prepares project status reporting and recommendations. This is a salaried, exempt position that is 100% on-site at the NTC Facility at Kirtland Air Force Base in Albuquerque, New Mexico. Remote work is not permitted. Minimal U.S. travel may be required, approximately one to two times per year. Some positions follow an alternative work schedule with four 10-hour days in some weeks and Fridays off. Candidates must be U.S. citizens and able to obtain and maintain installation access, including a DBIDS card. Employment also involves participation in the company’s Workplace Substance Abuse Program and random drug testing. Candidates accepting an offer must pass a pre-employment background investigation and drug screening.

Requirements

  • At least five years of specialized experience comparable and relevant to the tasks and activities described, including at least two years as a facilitator or trainer.
  • At least three years of Level I/II Instructional Systems Design experience.
  • Working-level knowledge of the systematic approach to training and/or the ADDIE approach.
  • Proficiency conducting job task analyses to support development of FAQS, JSQS, PSQS, and OSQS.
  • Proficiency with Microsoft Office.
  • Ability to manage time and work independently.
  • Excellent written, oral, and interpersonal communication skills, including the ability to interact at all organizational levels.
  • Attention to detail.
  • Ability to accept and provide constructive feedback professionally and work well with others.
  • Professional appearance and demeanor.
  • Ability to obtain and maintain Department of Defense/War installation access, including obtaining a DBIDS card.
  • Participation in IB3’s Workplace Substance Abuse Program, including random drug testing.
  • U.S. citizenship is required due to federal government contract requirements.
  • Bachelor’s degree from an accredited institution; fields may include management, leadership, business, engineering, science, information technology, training, education, or workforce development.
  • Ability to meet the physical requirements described, including sitting for long periods, regularly talking and conversing, and potentially walking, handling or reaching with hands and arms, standing, climbing or balancing, stooping, kneeling, or crouching; close vision is required.

Nice To Haves

  • Familiarity with the Technical Qualification Program.
  • Familiarity with the Workday LMS.
  • Experience supporting government agencies and programs, ideally DOE.

Responsibilities

  • Support the FTCP chair in accomplishing and delivering the annual FTCP strategic plan.
  • Manage TQP records for DOE Federal employees in the electronic database program of record.
  • Support or facilitate TQP records in the electronic database program of record as requested by the DOE Enterprise.
  • Coordinate development of qualification-standard evaluation guides.
  • Help develop and maintain qualification-standard-to-training-course crosswalks for current FAQS and identify training gaps.
  • Coordinate with training departments to prioritize and initiate training development or revision activities.
  • Coordinate with NTC training departments to develop continuing-training materials covering new and revised DOE Orders, Federal Regulations, industry standards, lessons learned, and reports.
  • Enter qualification cards for new and revised FAQS, JSQS, and applicable program-specific and office-specific qualification standards into the electronic database.
  • Issue qualification packages, qualification certificates, and continuing-training certificates for DOE Federal employees.
  • Process TQP participant and qualifying official documentation.
  • Facilitate and conduct Job Task Analysis rapid-development team meetings.
  • Support development of final qualification exams for federal employees and maintain the DOE-wide qualification exam bank.
  • Assist and train staff in developing, analyzing, and evaluating methods and techniques to improve work processes, procedures, information systems, and documentation.
  • Research and develop policies and procedures; coordinate with customers on training requirements or analyses and implement solutions.
  • Conduct self-assessments and support TQP-related assessment activities.
  • Assist with reports on the status of projects.
  • Document findings and prepare recommendations.
  • Perform other duties assigned within the scope of the contract.

Benefits

  • Partially company-paid medical, dental, and vision coverage.
  • HSA and HRA options.
  • Free Health Concierge service.
  • 401(k) with employer match.
  • Group life insurance.
  • Access to a financial advisor.
  • Disability insurance.
  • Paid time off and paid holidays.
  • Health and wellness program with access to discounted and reimbursable supplemental insurance and legal service plans.
  • Employee Assistance Program.
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