Federal IT Enterprise Services Administrator
About The Position
Horizon3 is a fast-growing, remote cybersecurity company whose mission is to help organizations proactively find, fix, and verify exploitable attack vectors before criminals exploit them. Its NodeZero platform provides production-safe autonomous penetration testing and other assessment operations across internal, external, cloud, and hybrid cloud environments. The Federal IT Enterprise Services Administrator manages federal identity and collaboration systems, provides front-line support to federal users, and contributes secondary support for commercial IT services. The role also supports secure access controls, documentation, audits, and alignment of workflows between federal and commercial environments. This is a fully remote position, with travel of up to 5% for company-approved events or summits.
Requirements
- Bachelor's degree, military service equivalent, or applicable certifications.
- 1–3 years of experience managing IT systems, with a focus on SaaS identity and collaboration tools.
- Proficiency managing Okta, Slack, and Google Workspace environments.
- Ability to diagnose and resolve access and software issues in a remote-first environment.
- Clear verbal and written communication skills for user support and technical documentation.
- High attention to detail regarding user permissions and security configurations.
- Must be authorized to work in the United States.
- Must be able to obtain and maintain a government security clearance.
- Must pass a criminal background check.
Nice To Haves
- An active security clearance is a plus.
Responsibilities
- Lead configuration and maintenance of the Federal Okta instance, including secure identity lifecycle management and SSO integrations.
- Manage and optimize Gov Slack and Google Workspace, with attention to permissions, shared drives, and secure communication channels.
- Provide front-line support to federal end-users and troubleshoot access and software issues specific to the federal environment.
- Author and maintain knowledge base articles and standard operating procedures for federal system usage.
- Provide secondary support for commercial IT services and infrastructure as part of the broader IT team.
- Assist in synchronizing workflows between federal and commercial environments.
- Manage user permissions and conduct regular access audits.
- Assist with IT security investigations and audits to help ensure federal systems meet required regulatory standards.
Benefits
- Health, vision, and dental insurance for employees and their families.
- Flexible vacation policy.
- Generous parental leave.
- Equity package in the form of stock options for all full-time roles.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
