Feature Systems Engineer - Partner Programs

Ford • Dearborn, MI

2d • $86,600 - $166,200 • Hybrid

About The Position

The Feature Systems Engineer serves as Ford’s technical authority and system owner for connected vehicle features and cloud-integrated services. The role defines technical requirements and cloud-to-vehicle interfaces, governs connectivity architecture, and ensures supplier implementations meet Ford’s architecture, cybersecurity, privacy, regulatory, safety, and customer-experience expectations. It bridges product requirements, vehicle engineering, cloud services, privacy compliance, provisioning, telematics, fleet services, OTA updates, and supplier integration.

The position owns connected-service and fleet-service requirements across the product lifecycle, from architecture and provisioning through verification, validation, deployment, and operational governance. It defines customer authorization and onboarding, backend activation and deactivation, connected-feature behavior, fleet telematics and remote-command capabilities, OTA deployment policies, and software-update governance. The role also verifies supplier compliance and validates signal mappings, telemetry, status reporting, cloud integrations, and regulatory and customer-experience requirements.

This is a hybrid position requiring onsite work four or more days per week. The salary range is $86,600–$166,200, with salary grade and base salary determined by skills, experience, job scope, responsibility, and market value. Visa sponsorship is unavailable; candidates must be legally authorized to work in the United States.

Requirements

• Bachelor’s degree in Engineering.
• At least 5 years of systems engineering experience, including experience in telematics or a cloud-connected product program.
• At least 5 years of experience supporting complex product development or service launches, integrations, or validation cycles, coordinating across internal organizations and external suppliers, and resolving integration issues or documenting their disposition.
• At least 5 years of experience defining or reviewing connected-product or service architecture, including system interfaces and architecture deliverables such as interface specifications, sequence diagrams, or data-flow diagrams.
• Legally authorized to work in the United States; employment eligibility will be verified at hire.

Nice To Haves

• Master’s degree in a relevant Engineering or technical field.
• Experience supporting an OEM or vehicle program through integration and launch, including coordinating vehicle, cloud/backend, and supplier teams; managing integration issues through resolution or formal disposition; and contributing to release-readiness evidence or post-launch issue resolution.

Responsibilities

• Define connected-vehicle technical, security, privacy, safety, and regulatory requirements.
• Own Ford cloud-interface definitions and connectivity architecture requirements.
• Define Ford Well-Known Signals, event models, signal mappings, enumerations, units, and expected vehicle behavior.
• Maintain requirements through change-control and legal-review processes.
• Communicate Ford feature expectations and technical requirements to suppliers and drive closure of implementation gaps.
• Review supplier sequence diagrams, implementation proposals, and architectural responses; ensure supplier solutions align with Ford architecture and interfaces.
• Define and govern Ford cloud-integration requirements, customer authorization, account-linking and VIN-association workflows, and backend activation and deactivation requirements.
• Govern fleet-management, feature-package, and remote-command cloud services.
• Define customer authorization and onboarding experiences, connected-services disclaimers, setup-wizard behavior, and Ford UI/UX expectations for privacy, account management, and connected services.
• Define profile-synchronization and user-management expectations.
• Define privacy controls, consent requirements, and data-sharing behaviors; ensure connected features comply with cybersecurity, privacy, and ePrivacy requirements.
• Define regional compliance and regulatory-reporting requirements and establish governance for fleet-privacy and dual-consent frameworks.
• Define OTA/MMOTA deployment requirements and strategies; own software-update content, rollout policies, and version governance.
• Define cloud-deployment requirements for emissions, battery-health, and regulatory-data reporting.
• Define End-of-Line provisioning requirements and cloud-registration processes; govern Sync key allocation and supplier-feed integration requirements; define cloud-triggered carrier provisioning and SIM activation processes.
• Define operational behavior for remote climate control, remote start, lock/unlock, vehicle health alerts, vehicle location, EV charging, panic alarms, and stolen vehicle services.
• Establish expected command responses and status-reporting requirements; define fleet telematics signals, events, and command capabilities.
• Verify supplier implementation compliance with Ford-defined architectures and requirements; validate signal mappings, telemetry behavior, status reporting, and cloud integrations.
• Confirm regulatory, privacy, and customer-experience requirements are satisfied.
• Define fleet enrollment and feature-package management requirements; govern telematics payload definitions, data-integrity requirements, and reporting expectations.
• Define fleet remote-command authorization and lifecycle-management requirements.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage.
• Paid parental leave, new parent ramp-up programs, and subsidized back-up child care.
• Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members and management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level