Director, Partner Programs

VEHLO•Atlanta, GA

22h

About The Position

Vehlo is seeking a highly motivated, collaborative, and results-oriented leader to drive growth, strategy, process, and operational rigor across its Partner ecosystem. Reporting to the SVP of Channels & Alliances, the role develops and executes data-driven strategy and go-to-market solutions to optimize how Vehlo works with partners, position partners for success, and promote operational excellence across partner programs. The Director works with leadership to establish partner program strategy, improve business and operational cadences, and develop scalable automation, tools, templates, and stakeholder alignment mechanisms. The role also analyzes complex data and turns findings into actionable deliverables and communications; contributes to continuous improvement initiatives; develops and optimizes partner enablement; owns new-partner onboarding; coordinates enablement sessions; and tracks and reports channel metrics. The position is based in Atlanta, Georgia, and the description notes that remote work and travel as required (approximately 10%) are possible.

Requirements

At least 5 years of experience in partner operations or sales operations.
At least 3 years of experience in partner enablement, onboarding, or a similar capacity.
Self-starter mindset and ability to flourish in a multitasking environment.
Experience establishing and introducing partner-team KPI tracking, forecasting, and dashboards.
Strong strategic, analytical, organizational, project-management, and communication skills.
Experience defining and implementing processes, procedures, and policies for Sales and Partners.
Excellent interpersonal skills and strong verbal and written communication skills at all levels.
Ability to absorb knowledge quickly and thrive in a growth-focused, changing environment.
Well-organized, detail-oriented, and proactive in following tasks through to completion.
Sense of urgency and ability to manage varying partner needs gracefully.
Bachelor’s degree or equivalent required.

Nice To Haves

Understanding of partner motions such as Referral, Co-Sell, and Resell.
Strong project-management, time-management, and organizational skills.
Ability to manage multiple projects while driving desired KPIs/OKRs.
Proficiency in Microsoft Word, Excel, PowerPoint, and Salesforce CRM.
Strong skills engaging over video conferences (Zoom) and in person.
Willingness and ability to work remotely and travel as required, approximately 10%.

Responsibilities

Work with Vehlo leadership to define, establish, and drive partner program strategy and execution.
Manage and continuously improve business and operational cadences for the Vehlo Partner team, incorporating goals and KPIs that signal business health.
Develop scalable automation, tools, and standard templates for partner-team cadences, working independently and collaboratively as appropriate.
Develop mechanisms to align the partner function with its stakeholders and enable partners to scale.
Analyze complex data and translate findings into actionable deliverables, messages, and presentations.
Represent partner operations in continuous improvement initiatives to increase insights and standardization where appropriate.
Partner with team leaders and other parts of the organization to develop, execute, and optimize partner-enablement activities.
Communicate enablement strategy and KPIs to leadership and drive improvements.
Collaborate with Partner Management and Partner Marketing to deploy programs, materials, and initiatives that improve partner revenue performance.
Own the onboarding process for new partners.
Coordinate enablement sessions with PAMs and others so partners gain competence in positioning, marketing, selling, and/or implementing Vehlo solutions.
Track, trend, and report identified channel metrics on a regular cadence.