Family Support Services Program Manager (Full Time $58,000.00/ Year)

Catholic Charities of Onondaga County•Syracuse, NY

About The Position

The Program Manager is responsible for the overall supervision and management of the Homeless Services Programs. The role assesses staffing resources, ensures the safety and security of clients and staff, and recruits, hires, trains, supervises, and evaluates program staff. It oversees program managers and coordinators, maintains the program budget, and ensures compliance with grant requirements through periodic file audits. The Program Manager also completes agency forms, coordinates with other providers, represents the organization at community meetings and events, and collaborates with the Program Officer to seek funding opportunities. The department is managed in alignment with Catholic Charities' mission, funding source guidelines, policies and procedures, and code of ethics. This is a full-time position at 35 hours per week, paying $58,000 per year. Catholic Charities of Onondaga County describes its mission as caring for people in need while promoting human development, collaboration, and the elimination of poverty and injustice, regardless of religion, race, ethnicity, or nationality. The organization is committed to respect, compassion, creating hope, and transforming lives.

Requirements

Bachelor's degree.
Three years of relevant experience.
Knowledge of the local human service delivery system, including public benefits programs.
Experience working with low-income and/or homeless individuals.
Supervisory or leadership experience.
Valid New York State driver's license.
Registered and insured vehicle.
New York State Child Abuse Registry clearance.
Proficiency with electronic database systems.
Strong knowledge of MS Outlook and MS Office.
Excellent customer service skills.
Effective oral and written communication skills.
Mobility sufficient to drive to and participate in meetings at clients' homes and community facilities that may not meet accessibility standards.
Manual dexterity necessary to work with children and adults in a challenging and active environment.
Ability to lift and carry up to 50 pounds.

Responsibilities

Supervise and manage the Homeless Services Programs.
Assess staffing resources and ensure the safety and security of clients and staff.
Recruit, hire, train, supervise, and evaluate program staff.
Oversee program managers and coordinators.
Maintain the program budget.
Ensure compliance with grant requirements through periodic file audits.
Complete agency forms.
Coordinate with other providers.
Represent the organization at community meetings and events.
Collaborate with the Program Officer to seek funding opportunities.
Manage the department in accordance with Catholic Charities' mission, funding source guidelines, policies and procedures, and code of ethics.