Family Support Staff - Full-Time

Auberle•Duquesne, PA
•Onsite

About The Position

Auberle’s Homeless Shelters help individuals and families obtain and maintain long-term housing through case management, life-skills development, and connection to resources. Family Support Staff engage shelter participants and support them in achieving their housing goals and addressing their housing needs. The position is primarily located in McKeesport and Duquesne, with minimal travel, including scheduled training, meetings, and events at Auberle’s Main Campus in McKeesport. Shifts may include weekends, evenings, overnight hours, and holidays.

Requirements

  • High school diploma or GED.
  • Act 33 and Act 34 clearances and FBI clearance.
  • Valid Pennsylvania driver’s license, vehicle, vehicle registration, and proof of insurance.

Responsibilities

  • Work with individuals and families as they enter and stay at the shelter, gathering vital documents.
  • Identify participants’ urgent needs, such as food, clothing, healthcare, education, and benefits, and connect them to resources.
  • Support participants in finding housing opportunities and completing applications.
  • Connect participants to additional resources, including employment, transportation, and childcare.
  • Complete household budgets and verify income and expenses.
  • Conduct room inspections and ensure participants comply with program agreements, rules, and regulations.

Benefits

  • Comprehensive health insurance
  • Generous paid time off
  • 11 paid holidays
  • Retirement savings plan with company match
  • Tuition reimbursement and loan repayment assistance
  • Professional development and training opportunities
  • Commitment to work-life balance
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