Family Support Coordinator

TEAM INC • Ansonia, CT

3d • $55,000 - $65,000

About The Position

As Family Support Coordinator at TEAM, you lead the team that connects families to the resources, relationships, and supports they need to thrive. You supervise Family Support Specialists, build a strong and cohesive team, and help ensure that every family in the program experiences TEAM as a place that genuinely cares. The role includes leadership support from the organization, colleagues, and a team-oriented culture.

Requirements

• Bachelor’s degree in Social Work, Human Services, or a related field.
• At least 3 years of experience working with families or in community-based organizations.
• Strong case management background and knowledge of community resources.
• Hands-on leadership style, with the ability to coach the team and support families directly.
• Empathy, sound judgment, and high integrity.
• Ability to work effectively with diverse populations.

Nice To Haves

• Supervisory experience is strongly preferred.
• Bilingual in Spanish and English.

Responsibilities

• Lead, hire, train, and develop Family Support Specialists.
• Oversee individualized family partnerships, meaningful goal-setting, and consistent follow-up for every family.
• Provide staff with guidance and expertise on social services, case management, and family support best practices.
• Collaborate with Education, Health, and Behavioral Health coordinators to provide holistic services.
• Oversee child and family data, reporting, and tracking systems to ensure accuracy, timeliness, and compliance.
• Champion parent involvement and plan family events that reflect community interests and build connection.
• Support program governance activities and ensure families have a meaningful voice in the program.
• Build connections with community partners to recruit families for enrollment, represent TEAM’s programs, and create a pool of resources for supporting vulnerable families.
• Step in to support families directly as needed.

Benefits

• Supportive, team-oriented work culture.
• Beautiful, state-of-the-art Early Childhood centers focused on safety and innovation.
• Competitive pay.
• 15 days of paid vacation and 4 personal days.
• 8 sick days and 14 paid holidays.
• Comprehensive health, dental, vision, and life insurance.
• 403(b) with 6% company match.
• Paid professional development opportunities and training.
• Opportunity to gain new knowledge and skills in a comprehensive program setting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager