Family Support Coach - Norcross Center - Bilingual Spanish Speaking Preferred

Sheltering Arms•Norcross, GA

10d

About The Position

The Family Support Coach supports two-generation efforts focused on children’s and families’ education, health and well-being, economic supports, post-secondary and employment pathways, and social capital. The role follows national standards for family-centered coaching and implements strategies for protective and promotive factors identified by Strengthening Families. The Coach works collaboratively with the center management team to coordinate and integrate family support services. The position leads family navigation and pathways, family engagement and transitions, and health and wellness efforts. It supports families in setting goals, finding employment and training, pursuing education, building community connections, developing parenting knowledge, participating in leadership and advocacy, and navigating children’s program transitions. The Coach also coordinates health-related services and referrals, maintains records and documentation, supports center operations, and participates as an active member of the center management team. The role requires a bachelor’s or master’s degree in family and consumer sciences, child and family development, social work, or a closely related field, plus at least two years of experience in a family support-type position. The employee must be able to lift 50 pounds, sit on the floor to interact with children, and visually observe and hear children from classroom and playground areas at a distance of at least 70 feet. Bilingual Spanish speaking is preferred.

Requirements

Bachelor’s or master’s degree in family and consumer sciences, child and family development, social work, or a closely related field.
At least two years of experience in a family support-type position.
Ability to collaborate with families to develop goals and provide clear feedback about progress.
Excellent analytical and listening skills.
Excellent written and oral communication skills.
Ability to work effectively with community partners.
Familiarity with best practices for family-centered, quality early childhood education.
Ability to facilitate parent meetings and workshops.
Basic computer skills.
Ability to visually observe and hear children from classroom and playground areas at a distance of at least 70 feet.
Ability to sit on the floor to interact with children.
Ability to lift 50 pounds.
Ability to maintain confidentiality regarding children and families served.

Nice To Haves

Bilingual Spanish speaking preferred.

Responsibilities

Lead two-generation post-secondary/employment pathways and economic support efforts.
Ensure targeted families participate in the Bridge Assessment, including goal setting.
Assist families with finding and maintaining employment, job training, school enrollment, and connections to community resources.
Build relationships with community agencies and organizations that may serve as resources for families.
Plan workshops and guest speakers on post-secondary/employment pathways and economic supports.
Lead two-generation social capital efforts and build relationships with families through formal and informal opportunities.
Promote parent leadership by including parents in planning and implementing activities.
Facilitate networks and group activities that support families’ strengths, interests, and needs.
Promote families’ knowledge of child development and parenting skills, and involve families in advocacy issues.
Collaborate with parent leaders and the center management team to coordinate fundraisers.
Provide opportunities for families to participate in literacy and learning activities with their children.
Observe and participate in classrooms to support center staff and share information with parents about child development.
Collaborate with teaching staff on home visits, parent/teacher conferences, and parent meetings.
Lead planning and parent involvement in children’s program transitions, including entry into the program, transitions from EHS to PHS, and transitions from HS to kindergarten.
Develop working relationships with local schools to coordinate successful transitions for children and families.
Assemble a center-based transition team to plan transition activities.
Promote good attendance using Attendance Works! strategies, document attendance in Procare, and follow up with families.
Plan and coordinate the Parent Leadership Organization (PLO) with parent leaders and the center management team.
Implement the Fostering Family Leaders Program or a similar parent curriculum annually.
Help plan, facilitate, or co-facilitate the PLO Boot Camp at least annually.
Maintain required activity documentation and records in Sheltering Arms database software.
Collect family tuition according to Sheltering Arms procedures and invoice community agencies for tuition according to their requirements.
Lead two-generation health and well-being efforts.
Follow Sheltering Arms procedures for referring children for further professional evaluation when necessary.
Work cooperatively with Nutrition, Health, and School Readiness Specialists and/or Consultants.
Ensure children’s required health records and screenings are on file within the appropriate time periods.
Coordinate and facilitate Healthy Beginnings meetings.
Provide support and resources to parents of children with special, mental health, or health needs.
Ensure children’s special nutritional needs are met.
Refer and link children and families to needed community resources, and follow up on referrals and outcomes.
Select parents for the Health and Wellness Advisory Committee and attend its meetings.
Participate as an active and responsible member of the center management team and demonstrate a belief in Sheltering Arms’ philosophy.
Create a positive, welcoming climate for families; maintain good attendance and inform the center director when planning to be absent.
Follow center rules, maintain a professional appearance and conduct, accept constructive criticism, and bring energy and enthusiasm to the role.
Understand requirements and regulations from Sheltering Arms funding sources, licensing and accreditation entities, national initiatives, and partner organizations, including Head Start Performance Standards, Child Care Licensing, and NAEYC accreditation.
Maintain files and records on all families served and answer the telephone in an enthusiastic and helpful manner.
Attend workshops planned by BFTS, funding or regulatory entities, partners, and Sheltering Arms, and put learnings into practice.
Belong to and participate in a professional organization related to child care and family support.
Respond to administrative office requests in a timely manner and maintain confidentiality concerning children and families.
Perform other related duties as assigned by leadership.