Family Services Counselor Supervisor (70274)
About The Position
The Family Services Counselor Supervisor is a direct-services position responsible for supervising a team of Family Services Counselors and support staff. The supervisor provides direction and guidance on workload, processes, and professional development; holds regular supervisory conferences; monitors caseloads; and attends required staffings. The role oversees foster care, in-home, and adoption services and works toward department permanency goals. It also involves collaborating with professionals, community agencies, and service providers; facilitating mediation staffings; supporting program development and community engagement; and responding to after-hours emergencies.
Requirements
- Bachelor’s degree in social work or a related area of study from an accredited college or university.
- At least three years of experience working with at-risk children and families or in child welfare programs.
- Valid state driver’s license.
- Ability to read and interpret legal and medical documents, contracts, manuals, journals, and financial reports.
- Ability to communicate effectively with staff, write reports and correspondence, and speak effectively before small and large groups.
- Ability to calculate figures, amounts, and percentages; solve problems involving a variety of variables with minimal direction; and interpret written or oral instructions.
- Ability to work autonomously or with minimal supervision.
- Awareness of cultural diversity.
- Knowledge of Florida child welfare statutes, FSFN, the court system and documentation, conflict resolution, and community resources.
Nice To Haves
- Master’s degree.
- At least one year of supervisory experience.
Responsibilities
- Oversee Foster Care, In Home, and Adoption Services through regular communication with Family Service Counselors.
- Use information from providers to ensure appropriate services are in place for children, parents, and caregivers.
- Consult with involved professionals about clients’ progress to support appropriate recommendations to the court.
- Oversee staff workload and workflow, staff development, recognition, performance management, policy interpretation and enforcement, team meetings, and one-on-one communication.
- Work toward overall department goals related to permanency.
- Facilitate mediation staffing for reunification, termination of parental rights, and detainment.
- Attend and participate in meetings and task force groups; communicate issues, resolve problems, and maintain knowledge of new developments, requirements, and policies.
- Follow up on opportunities to meet with local agencies and providers to strengthen or expand community services and resources.
- Assist with developing and implementing new programs.
- Work with the team to promote Family Support Services in the community at events and activities.
- Respond to after-hours emergencies.
- Perform other duties as assigned.
Benefits
- Tuition reimbursement of up to $5,250 per qualifying year.
- Four Florida Blue health insurance plans.
- Employer-paid dental plan.
- Employer-paid life insurance.
- Free, confidential Employee Assistance Program for employees and their families.
- Paid time off.
- Twelve paid holidays, including one floating holiday.
- Well-being program with the opportunity to earn three additional days per plan year through participation.
- 401(k) plan with a 3% employer contribution.
- Flexible Spending Accounts (FSA).
- Vision plan.
- Short- and long-term disability coverage.
- Employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
