About The Position

The Family Services Case Manager-Adult Services Coordinator provides case management and support services for adults and children living in Family Housing at Knoll Place, a long-term housing program for families in Northeast Washington, DC. The position develops and coordinates programming for adults focused on life skills and personal and professional development. The role uses a strength-based perspective and motivational enhancement theory to provide case management, collaborate with families and individuals on goals, monitor and report progress, deliver clinical interventions, and help residents access community resources. It also develops and leads program activities, workshops, and trainings, and establishes partnerships and resources to support those activities. This is a 40-hour-per-week position with a schedule of Monday, Tuesday, Wednesday, and Friday from either 8:00 a.m. to 4:30 p.m. or 9:00 a.m. to 5:30 p.m., and Thursday from 10:30 a.m. to 7:00 p.m. The position is designated safety-sensitive and may be subject to drug testing before or during employment. The employer states that marijuana detected in test results may disqualify an applicant or employee, including someone with a medical marijuana card.

Requirements

  • High school diploma or GED.
  • 5–8 years of experience in social services.
  • Case management experience and program development experience.
  • CPR and First Aid certification, including CPR for infants.
  • For candidates with a master's degree in Social Work or a counseling-related program, graduate-level licensure is required (e.g., LGSW or LGPC).
  • Knowledge of motivational enhancement interviewing principles, methods, and procedures, and of career counseling and guidance.
  • Knowledge of family, group, and individual behavior and dynamics, and sensitivity to diverse cultural backgrounds.
  • Ability to write effective SMART goal plans and document progress.
  • Ability to educate and teach residents to access and use community resources.
  • Ability to evaluate level of care and implement services appropriately.
  • Ability to lead and facilitate workshops and life-skills trainings.
  • Ability to use sound judgment in crisis situations and establish and adhere to strong professional boundaries.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook.
  • Ability to lift up to 25 pounds; the role also involves looking at a computer screen for several hours a day and may require sitting or standing for long periods.

Nice To Haves

  • Experience providing services to low-income families.

Responsibilities

  • Provide case management services using a strength-based perspective and motivational enhancement theory.
  • Collaborate with families and individuals to develop goal plans, monitor progress, and report progress.
  • Identify, educate, advocate, and teach residents how to access and use community resources.
  • Implement clinical interventions.
  • Meet with families and individuals for case management at regular intervals.
  • Develop and coordinate adult activities focused on life skills and personal and professional development.
  • Promote and market program activities and initiatives and ensure attendance.
  • Identify resources and establish partnerships to assist with activities.
  • Evaluate the level of care and implement services appropriately.
  • Lead and facilitate workshops and life-skills trainings.
  • Use sound judgment in responding to crisis situations and maintain strong professional boundaries.

Benefits

  • Competitive compensation and benefits package.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service